Arifudin G

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Verified Buyer
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Verified Reviewer

Complaint payment

Wish - Complaint payment
I paid already my order items, but the items still hanging on shopping chart and wish ask me to pay again.!!!
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Loss:
$42

Preferred solution: Deliver product or service ordered

John L Bbl

Mad upset, disappointed cause I do good

I have not heard from u all concerning a package I didn't receive this is very poor customer service respresenttation please contact me as soon as possible thanks
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Pros:
  • On time delivery
Cons:
  • Unresponsive agents

Preferred solution: Deliver product or service ordered

Darren H Dhu

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Verified Reviewer

Charged my card,did not authorize

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I put many items into my cart/basket for review at a later time. To my surprise wish charged my card for all the items in the cart/ basket. Be careful not to put many items in the cart. Wish does not let you cancel this because the items will be sent to you only to have to return them but you still have to pay the delivery charge. Be aware,stay SAFE.
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Preferred solution: Full refund

User's recommendation: Don't use the cart/ basket

Lourdes I Wli

No puedo comprar

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Me piden una foto de perfil,la envío y dicen que me contestan en tres dias,han pasado 20 dias y no me contestan
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Loss:
$9

Preferred solution: Poder pagar la orden que tengo puesta

Alex B Zdd

Over my orders that I have not received

heb een scheerapparaat besteld Die ik niet gekregen ik heb nu alleen de scheer kop gekregen probleem nu is dat hij niet kompleet is waarom
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Preferred solution: Deliver product or service ordered

Tom R Sjh

Received wrong item and can't contact a real person

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Wish - Received wrong item and can't contact a real person
Updated by user Oct 20, 2020

Contacted customer support 6 times and still haven't gotten any where. They have no live customer service representative to speak to.

Original review Oct 20, 2020
Ordered a smart watch and they sent me a camera. Went to customer support 5 times and the computer keeps telling me to peel off the label to get the other tracking number behind it. The label is printed on and the computer can't comprehend it. So it repeats itself and I can't get anywhere.
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Loss:
$50
Pros:
  • Sometimes items and prices good
Cons:
  • Service sucks

Preferred solution: Deliver product or service ordered

User's recommendation: Be very careful, wish sucks .

Anonymous
map-marker Augusta, Georgia

Need to return an item

Somehow I received a rug that I didn't order. I tried to call your phone number you have listed online and the answering machine says not accepting phone calls. I am disabled and am just learning all this hi tech stuff so I don't know how to get on line and really text. Then it showed me several stores in my area called them and they don't return your items. What now? Please send me a response as soon as possible !!
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Anonymous
map-marker Vassar, Michigan

Too many different prices for the same item

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There was a cost thst had a 1.00 on it, tgen when i clicked buy the price was 16.00 then it was 15.00 then it was 14.40 and today its 22.00. Get the damn prices right. Also it tells ne ro update my debit card info, i have been using tge same card all along. I have changed my address so many times its not funny and it still says i live in Oklahoma. Im so done with your company. Thanks for nothing, Joyce Jackson
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User's recommendation: *** no

Jennifer J Aoc

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Verified Reviewer

Never got items

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Updated by user Jan 20, 2021

Very long shipping then never received

Original review Jan 19, 2021
Thy.said. They were delivered thy were not this the second time
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Loss:
$120

Preferred solution: Full refund

User's recommendation: Be careful

edward c Llf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Jacket

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bought a jacket size large they sent me a jacket marked large but is a small can not get my arm in it. they said i would get a discount when i ordered it. never got it. sent them a email never got a return.
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Loss:
$73
Cons:
  • No contact with me

Preferred solution: Full refund

User's recommendation: stay away they are a scam

Theodore J

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Item not correct size

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Wish - Item not correct size
Wish - Item not correct size - Image 2
Wish - Item not correct size - Image 3
Wish - Item not correct size - Image 4
Wish - Item not correct size - Image 5
I ordered an item to be a 3XL, When I got it, the tag did say 3XL but did not fit. I measured it and it was not even big enough to be a 2XL. I sent a picture of all the measurements to wish customer support, even their size chart. All they would say to me is that if the tag says 3XL it must be a 3XL despite all the evidence to the contrary. It seems like customer support is told to say no, no matter how stupid their stance is, they even went so far as to tell me that I had to pay to return the item. So, If I buy a pinto wagon and put a Ferrari hood oddment on it is it a Ferrari?
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Loss:
$12
Pros:
  • Ring
  • Some good items
Cons:
  • May not get what you ordered and lose your money

Preferred solution: Full refund

User's recommendation: Stay away or be willing to lose your money

Anonymous
map-marker New Delhi, National Capital Territory Of Delhi

IRRISPONSIBLE APP

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I ordered few things 10 days back!! I have got zero updates till now idk where is my order my payment is already done...very irresponsible of you people!! Not gonna use wish app again..
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Anonymous
map-marker Kingsport, Tennessee

4 orders undelivered

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I have 4 orders at least a month old that haven't been delivered.... 1 phone case 2 USB storage items 2 pairs of shorts I dent remover WHERE ARE THEY????? THE MONEY HAS BEEN TAKEN FROM MY ACCOUNT BUT I HAVEN'T RECEIVED ANY UPDATES!!!!!!
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User's recommendation: GOOD LUCK!!!!!!!

Elana B Qvh
map-marker Flushing, New York

Refund

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Order two boot wrong size won't give me refund just want money back i will never buy from them again
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Loss:
$68

Preferred solution: Full refund

User's recommendation: Suck

Mandie H

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Did not receive item and wrong items received

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Received a 8TB harddrive empty box instead of a 8 TB harddrive. Received plastic engagement rings not right color. Have not received 8 of my items I ordered!!!
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Loss:
$28
Pros:
  • Kak
Cons:
  • Customer service not helpful

Preferred solution: Full refund

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