Wish
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWait time. No actual human to talk to.
- Prices
- Never received the items i ordered
- Terrible customer support
Preferred solution: Deliver product or service ordered
User's recommendation: As long as you don't mind the wait time, I say order away. Just read the description very carefully
Ordering
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Port Louis, Port LouisMy order hasn't arrived.
Good Day
I placed an order on the 28th of July and it was supposed to arrive today (26th of Oct) but nothing has come through. No email, no call, no text on what's happening.
I tried to contact the customer service center the only thing that answers a phone is a robot and you were unable to speak to an agent so am worried on how do they do their business if there's no way of getting assistance as a customer.
Am so disappointed at wish and pissed as *** because it's easy for them to take cash our accounts but hard for them to deliver.
It's either i get what I ordered or I want my money instantly or you have to answer to the authorities about this matter. Sad part am not the only who's complaining about you guys and that's not good for business.
User's recommendation: Please don't purchase anything from them.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerProblem With order
- Shipping
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Halifax, Nova ScotiaWaiting on several orders. Need it by December 23
Can't find my order
Orded too small need a bigger size
Preferred solution: Exchange to send back to get bigger size
User's recommendation: Don’t call no one will answer
I need talk to some one ty
- Give people a run around
- Horrible shipping
Preferred solution: Full refund
I’m only able to get in my account at 2:00 am
User's recommendation: Don’t believe delivery dates neither
Missing item
Preferred solution: Let the company propose a solution
User's recommendation: Be very careful with this online marketing company
Tablet
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo customer service
- Loads of great stuff
- Prices are cheaper than any place else
- Nlo customer service
Preferred solution: Deliver product or service ordered
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerStill haven’t got my item
Preferred solution: Deliver product or service ordered
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy order haven’t arrived
- Prices of goods
- No support
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Company engages in fraud of their sellers and customers
Company fixed issue and I have been provided with full refund
Company would not respond to my many messages, so after I submitted this review here I also submitted a complaint with the BBB. Only then did the company issue me a full refund.
Somehow refunds were requested, not by me. Several months later on March 14, 2020 I got an email claiming I ordered a wristband electronic item for $42, which was debited to my debit card, though I never tried to save my debit card info to my Wish.com account. I signed into my Wish.com account and canceled it. The next day I got another email claiming I ordered a CHUWI HeroBook 14.1 for over $244.
An email dated the same minute claims the order was canceled.
They claim that the cancellation of the item requested Wish Cash, and refuse to credit my debit card. I have contacted support six times from April 2 to May 6, 2020 and each time they respond with an email saying that due to the sensitive nature of this matter they will redirect it to the appropriate team, who will contact me ASAP, yet no one ever does.
- Low prices
Preferred solution: Full refund
User's recommendation: remove your payment details, close account, stay away
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