Thao Jdp
map-marker Edmonton, Alberta

Refund

I got refunded for an order that I never asked to cancel. Pissed me off cause I wanted it for my daughter
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Stephanie M Ojs

Did not receive merchandise

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In march ofthis year I placed a order with wish using a different email this is my third time sending messages I can not get me o help I did not receive my order the address in the account was po box 88 Lenore wv 25676 how can I get store credit on or my money back
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Loss:
$100
Cons:
  • Non recieved goods

Preferred solution: Full refund

Sean h Ocs

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Verified Reviewer

Got a item on wish paid for it then l could not open link it said item is under review week later still could not open link then money was taking out my account again

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Money taking out my account 2 time on an item that could not open and item was under review how does this happen and l could not ring wish do not take calls not more
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Loss:
$220
Pros:
  • Good prices on some stuff
Cons:
  • Never received my package

Preferred solution: Full refund

User's recommendation: Got to watch out these days funny technology

Yousaf M

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Verified Reviewer

Having trouble with a damaged item that got delivered

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Wish - Having trouble with a damaged item that got delivered
Wish - Having trouble with a damaged item that got delivered - Image 2
Wish - Having trouble with a damaged item that got delivered - Image 3
Wish - Having trouble with a damaged item that got delivered - Image 4
Wish - Having trouble with a damaged item that got delivered - Image 5
I received a item that had missing parts and 1 item that was damaged whilst in transit and both of them I have sent the requests to wish and still waiting for a reply on both its been nearly 1 week without a reply
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Loss:
$200
Pros:
  • Need to improve customer service
Cons:
  • Did not process fast enough

Preferred solution: Full refund

Silas K

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker London, England

There is a problem

Wish - There is a problem
In many other messages Iv written , Im not going through this again , Id like someone to contact me to straighten a few things out , there is £56 involved that is my money and Im loosing my patience so please contact me crimpit@***.com 0789431**** You seriously do not have an option here you have to contact me. An email or a phone call , that is all. Its not hard. Please
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Anonymous
map-marker Gaborone, South-East

My items have not been delivered

I have been waiting for my orders since October till now
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Lourdes L

Necesito el código de mi pedido en el Ecuador

Quiero saber sobre mi pedido el Código exacto con el que ingreso al Ecuador Lourdes Leon
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Loss:
$27
Cons:
  • Everything about them
  • Articole nerecuperate
  • Slow shipping

Preferred solution: No recibo mis productos en mi país porque me dicen que los códigos están mal

Maria M Lvw

Need to find my order and tracking number

Find my order that I placed about 1 week ago or more
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Preferred solution: Deliver product or service ordered

Ramona L Daz

Refund

I ordered a coat 2 months ago wish took my money and never sent me my coat the temperature drops daily so I need my money so I can buy a coat because wish did not send it to me that's bogus
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Loss:
$45
Pros:
  • Nope pros

Preferred solution: Full refund

User's recommendation: I would not refer wish to nobody

Kara W Tig

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Verified Reviewer

Wrong order

Wish - Wrong order
Wish - Wrong order - Image 2
I have a receive Styrofoam bears that I did not order so I would like to know whats going on and where they came from so I need a phone call back from your customer service or the manager or whoever I dont care my number is 941-448-****
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Cons:
  • No customer service if have any problems no way to fix

Preferred solution: Find out what happened

Anonymous
map-marker Jacksonville, Florida

My money

I cancelled my order December 1, 2020 and haven't received my money back on my account what's the problem
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Anonymous
map-marker Melbourne, Victoria

I would like to cancel an Order

I make an order worth$6.60 but when I check my wife check her card because that is what we use to pay it was $90.19, that's my why my wife email WISH right away to cancel the order. Also there is no confirmation email after she finish the payout. So we have no order details except that Wish deducted $90.19 in her card. Hope you can help.
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Nick B Kjc

Fauld

Someone got in my account it's fraud my x is the only one who has my pin number . I like to know we're did the merchandise went to
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Loss:
$600
Pros:
  • Account was hacked
Cons:
  • Billing and shipping inadequate

Preferred solution: I'm going to prosecute them

Lisa P Hcu

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Verified Reviewer

Can’t get my order. Trying to cancel order

I moved due to death. And the things I ordered were his. They make me jump through hoops to cancel and I cant speak to anyone
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Loss:
$40

Preferred solution: Full refund

User's recommendation: Don’t order if you want it right away and if you want to get ahold of any one forget it

Michelle S Apd

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Item shipped to wrong address

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Wish - Item shipped to wrong address

Item marked delivered to Annapolis Maryland but I don't live there. Contacted carrier and they tracked the package.

Was shipped to the address the shipper/seller provided so the carrier cannot issue my a refund claim and that I needed to contact the shipper/seller. Went through the Wish app and trying to contact customer service is impossible. I hit the tab for customer service, I'm brought to a virtual assistant. Go through the motions with that with no help.

Go to report an issue, I get sent back to the virtual assistant. I tried calling but the message I get is, "Thank you for calling Wish. Currently, Wish does not accept phone calls.... " Why have an 800 number if you don't take phone calls.

Tried sending an email to support@***.com but nothing.

I need to talk to a real person but customer service or support seems nonexistent. They're great at taking my money and lousy at giving it back.

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Loss:
$85
Pros:
  • Cheap pricing
  • Wide selection of products
Cons:
  • No way to contact seller
  • Delivery times are not advertised until after you pay
  • Shipping costs

Preferred solution: Full refund

User's recommendation: Don't use this service. Yea, prices are low but deliver time and service are way below standard.

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