Wish
Reviews and Complaints
Refund
Did not receive merchandise
- Non recieved goods
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGot a item on wish paid for it then l could not open link it said item is under review week later still could not open link then money was taking out my account again
- Good prices on some stuff
- Never received my package
Preferred solution: Full refund
User's recommendation: Got to watch out these days funny technology
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHaving trouble with a damaged item that got delivered
- Need to improve customer service
- Did not process fast enough
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | London, EnglandThere is a problem
My items have not been delivered
Necesito el código de mi pedido en el Ecuador
- Everything about them
- Articole nerecuperate
- Slow shipping
Preferred solution: No recibo mis productos en mi país porque me dicen que los códigos están mal
Need to find my order and tracking number
Preferred solution: Deliver product or service ordered
Refund
- Nope pros
Preferred solution: Full refund
User's recommendation: I would not refer wish to nobody
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWrong order
- No customer service if have any problems no way to fix
Preferred solution: Find out what happened
My money
I would like to cancel an Order
Fauld
- Account was hacked
- Billing and shipping inadequate
Preferred solution: I'm going to prosecute them
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCan’t get my order. Trying to cancel order
Preferred solution: Full refund
User's recommendation: Don’t order if you want it right away and if you want to get ahold of any one forget it
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerItem shipped to wrong address
Item marked delivered to Annapolis Maryland but I don't live there. Contacted carrier and they tracked the package.
Was shipped to the address the shipper/seller provided so the carrier cannot issue my a refund claim and that I needed to contact the shipper/seller. Went through the Wish app and trying to contact customer service is impossible. I hit the tab for customer service, I'm brought to a virtual assistant. Go through the motions with that with no help.
Go to report an issue, I get sent back to the virtual assistant. I tried calling but the message I get is, "Thank you for calling Wish. Currently, Wish does not accept phone calls.... " Why have an 800 number if you don't take phone calls.
Tried sending an email to support@***.com but nothing.
I need to talk to a real person but customer service or support seems nonexistent. They're great at taking my money and lousy at giving it back.
- Cheap pricing
- Wide selection of products
- No way to contact seller
- Delivery times are not advertised until after you pay
- Shipping costs
Preferred solution: Full refund
User's recommendation: Don't use this service. Yea, prices are low but deliver time and service are way below standard.
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