Jett Gjv

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Verified Reviewer
| map-marker Morristown, Tennessee

Unauthorized transaction

There was money taken from my account to purchase things on Wish that I did not authorize and I couldnt even speak to a live representative
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User's recommendation: There was money taken from my account to purchase things on Wish that I did not authorize and I couldn’t even speak to a live representative

Michael K Qcv

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Verified Reviewer
| map-marker Williamsport, Pennsylvania

App not working

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My email account was hacked and so I had to delete my email address after doing so I attempted to reinstall the wish app however upon doing this the app will not load it stays on the loading screen and will not let me set up a new account and wish does not offer any telephone customer support I personally find this to be very unethical and unprofessional
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Pros:
  • Price
Cons:
  • Very poor customer service and unreliable app

Preferred solution: Let the company propose a solution

User's recommendation: Don't waste your time using this app

William M Bla

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Verified Reviewer
| map-marker Perth, Western Australia

I need to talk to your staff please

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I think I have order twice it has come out of my account over and over I need to talk to someone please
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Loss:
$230

Preferred solution: A call I don’t want to pay twice and only get it once

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Sydney, New South Wales

I'm no happy

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Wish - I'm no happy
Still waiting on my very first order it went to NT by mistake and try to get it to go past office in penith southland and it gone bake I have be trying to get seen 30 April
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Natalee C Rdq

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Verified Reviewer
| map-marker Newark, New Jersey

Please change my address

I made a order and forgot to charge my address to present address The present address I wanted my item to shipped to is 574 Bushkill center road Nazareth Pennsylvenia 18064 please
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Preferred solution: Item got delivered to my correct address please

William M Bla

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Verified Reviewer
| map-marker Sydney, New South Wales

I need to talk to some please I’m in hospital 041334**** is my phone number call me now please

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Orders I have made I need to talk to someone please not texting and I want to know when I get things please yes t never now
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Loss:
$150

Preferred solution: A call p look ease

User's recommendation: I won’t tell people to order if I don’t get the response

Shawn M Ipq

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Verified Reviewer
| map-marker Detroit, Michigan

Want my money back this is theft

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Wish took my money knowing the product that I purchased was not available or never was available I want my money they are giving me the runaround about some 10-day b*****but they took my money in the matter of seconds for an item that was never available
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Loss:
$91
Cons:
  • Steal peoples money

Preferred solution: Full refund

User's recommendation: Do not order anything from this piece of *** app

Melissa P Tej

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Verified Reviewer

I have been charged twice

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Ordered items. Checked bank statement a couple of days later. I have been charged twice. No phone number to speak to someone. Email sent, awaiting response.
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Loss:
$45
Pros:
  • Prices
  • Product availability
Cons:
  • Poor quality
  • No customer service

Preferred solution: Full refund

User's recommendation: Always check your bank statement

Anonymous
map-marker Fresno, California

Missing money

Action requested.Toget my towlights sent to my address I thought I was getting my money and my tow lights for the mental cruelty I went through I was told they I'll get my idems
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Anonymous
map-marker Consett, England

I can’t buy anything with my payment card

I can't get my order that I have tried over and over .and not getting any help. You are asking for a photograph. I Don't understand because I have never at to send a photo before. I have been shopping with you for a few years wy is there a problem now. So please sort it for me I like shopping with wish
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Ashley C Wgc

Wish will not help me

I have been emailing the customer support for two weeks about my account being gone after I had to update my wish app and now all my QR codes and my orders I cant find so I cant pick up my items with my name on the packages with out a stupid QR code that wish will not help me or even phone me which is bs I paid for them I deserve to get them before the store keeps them and I have no Christmas gifts this year if they dont help me I have to be in there system my information hasnt changed
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Loss:
$100
Pros:
  • There cheap on prices

Preferred solution: My items at the store are why can’t I show my id and get my packages my name and address is on them

User's recommendation: Don’t lose ur account if so ur screwed

Meshia Juz
map-marker Singapore, Singapore

I want to enquire of my order

I have been an ardent & regular Customer of Wish for the past nearly 2 1/2 years and haven't had any delivery issues till now. Whereby items ordered are deliverers on time & the most latest being 1 week. But recently a month ago, many of my Products I ordered are being delayed for nearly a month. And everytime the answer would be, it has reached Singapore waiting to be delivered, but it'did'nt! Then I would ask for a refund. And it repeats the same thing problem again- Item has reached Singapore, waiting for Drlivery then it never happened. Maybe it got I think? Is it correct?
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Laurice M Vtv

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Verified Reviewer

I order clothes tow item I did not get them yet

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Could you plz tell me what is going on could you plz send my order to my address {{Redacted}} and update me on my email to follow up or take my order plz my email address was wrong so I could not follow up my order so send information to the right one plz
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Loss:
$59

Preferred solution: Deliver product or service ordered

Anonymous
map-marker Salisbury, North Carolina

Can not get order to go thru

I am using a discover card and it will not work thank u ps should I be using a different pay to hard to use and they want to many word to send thru a message I really wanted the things I was trying to order they were for my granddaughter for her birthday so I do not what to do
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User's recommendation: Make sure your payment goes thru

Anonymous
map-marker Spokane, Washington

Looking forward to your understanding and help

I paid more than 100 dollars to order an infrared therapy lamp on wish, but the result I received was a lamp that could not be activated. It was broken!

very angry. I contacted wish and asked me to send it back at my own expense. I went to the post office to ask and it still costs $75, which is incredible. I don't have the money right now, and I can't send back this broken light I bought for $107.68.

I hope you understand and return the money I spent and come to my door to get this repayment lamp! Hope it gets resolved soon.

Thanks! (I'm old and my English is not good, I use a translator to complete it, please forgive me)

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