Anonymous
map-marker Arlington, Texas

Order item is incorrect

They mislead the item that they was selling. They keep asking for a photo of the incorrect item, but eveytime I send it they say they cannot see it clearly. I try to call customer service, but the voice recording says, they're not taking phone calls.
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User's recommendation: Do not order anything from wish

1 comment
Guest

Totally agree. Try to get a refund.

Good luck ! Best thing to do is stay away from wish.

Michelle C Vak

No tracking numbers no items delivered either for 2mnths

The adds says quick delivery load bullshit.no correspondance from wish
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Pros:
  • Sad
Cons:
  • Cant get right help
  • Unsatisfied customer

Preferred solution: Deliver product or service ordered

User's recommendation: ***

Markym A

Im been waiting over 2 months for my item

I have been waiting for my item it says delivered but I never got it I paid good money for this item and I hope I don't have to chalk it up
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Loss:
$19
Pros:
  • Now i want my money back
Cons:
  • Good prices but still no product has been delivered

Preferred solution: Full refund

Anonymous
map-marker Killen, Alabama

Have not received my merchandise that was ordered in May 2020.

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The merchandise has not been delivered. They keep changing delivery dates. Now I cant even log in to customer service. Just says try again. This has been going on for the last 10 days.
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User's recommendation: Do not order from them. Not reliable.

Mable B Waf

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Verified Reviewer
| map-marker Indianapolis, Indiana

I just want to check on a orde of so wipe I have not got yet

I just what to know when my wipe are coming
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Loss:
$8

Preferred solution: Deliver product or service ordered

Anne B Wsk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Complaint

I have re contacted you several times via reply email and am really annoyed because I never get a proper answer. the first payment I paid you accepted and then returned it to my bank I do not understand this. I have sent my licence the only document I have with both Photo and address on it about 4 times now and will not do it again. I really liked the things I ordered and hope you still have them aside for me. Please check with my Bank details as I know they are 100% correct. could you correct this for me please Regards Anne Berry
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Pros:
  • Love the different stuff

Preferred solution: Let the company propose a solution

Ron R Fcp

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

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Verified Reviewer
| map-marker Roselle, Illinois

No refunds

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Wish - No refunds
Waiting refunds from wish 1of them back in aug.2019 and now another one that got I got the shopping back and nothing else its been 18 days so far and wont even reply to my emails now Look like its starting to be a scam I have done everything they have ask for on both of these thing then they tell me its been over the 30 days so guess what no refund for me at this time
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Loss:
$30
Pros:
  • Price
Cons:
  • Long waiting
Reason of review:
Problem with delivery

Preferred solution: Full refund

Anonymous
map-marker New York, New York

Item not received

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put an order in 3 months ago have not received it yet these people are the worst
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User's recommendation: don't order if you really need it

Esthereliathah J

Reasons For Debiting My Account without notifying Me & Not allowing me Access to Buy

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Wish - Reasons For Debiting My Account without notifying Me & Not allowing me Access to Buy
Wish - Reasons For Debiting My Account without notifying Me & Not allowing me Access to... - Image 2
Please I want to know why I am debited and why I am not seeing what I'm being debited for in my notification page? Secondly, I want to know why my credit card is not allowed to pay for what I order?
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Loss:
$5
Pros:
  • No pros
Cons:
  • Entire site is deceitful

Preferred solution: I need wish to stop taking money from my account when I have not purchased for anything, then I should be allowed to pay with my credit cards which u have provided after ordering from my cart

User's recommendation: It is good, i have recommended wish to so many people around my community and am glad some are responding to buy from wish

Sarah R Ece
map-marker Detroit, Michigan

Not received anything I ordered

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Not received orders since April also they labeled my package wrong and it went to somebody else and there not doing anything to fix it or giving me a refund
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Preferred solution: Let the company propose a solution

Paul F Mno

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Verified Reviewer

Late Delivery ..was due 18th may

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ORDER NOT RECIEVED MEANT TO BE DELIVERED BY 18TH MAY
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Pros:
  • Delivery dates
Cons:
  • No customer care telephone number
  • No way to contact them personally
  • Never received my order

Preferred solution: Full refund

Mihai Robert S

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Verified Reviewer

Didn’t want to refund my order received 2 days ago

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They just avoided refunding my order even if there write I can do a refund in 30 days
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Loss:
$55
Pros:
  • Customer service

Preferred solution: Full refund

User's recommendation: Cheap price and cheap customer service avoid

Olawunmi F

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Verified Reviewer

Dissatisfaction with service

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I ordered some items--a tablet and an android phone. None was delivered but I was surprised to see the status showing delivered on 7th April. I complained and one Jasacha responded, telling me to wait till 4th May to see if it'd be delivered then. I have sent series of mails since 4th of May, yet no response. I am really disappointed cos it's my first transaction with Wish and this is what I get. How can your dispatch lie that two items were delivered and couldn't be signed for due to covid? Yet nothing was delivered. This doesn't speak well of the services you so claim to offer. I need my items please. The tracking number is JD000224****772383 and order number for the other item is 5e879309d3a24f281e152201. Kindly look into this and revert. Thanks.
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Pros:
  • Dissatisfaction
Cons:
  • Not safe

Preferred solution: Deliver product or service ordered

User's recommendation: I will never recommend Wish to anyone. Very poor service. They will lie that your item has been delivered when it hasn't been. Terrible!

Katie T Ltl

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Product not yet delivered

Wish - Product not yet delivered
Wish - Product not yet delivered - Image 2
No products have arrived!! It says only shipped not been delivered !!!
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Pros:
  • Cheap
Cons:
  • Terrible customer service
  • No orders shipped

Preferred solution: Deliver product or service ordered

Christina K Mkn

I want a refund

I have been waiting almost the months for what I order and still got it do not want just want my money back. Please in my card it was 25 dollar total..
View full review
Loss:
$25
Cons:
  • Nothings here

Preferred solution: Full refund

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