Anonymous
map-marker Sawyerville, Alabama

Because there customer service is non existent and I’ve been waiting on a reply for over a month my address was Rwanda I needed it fixed so my stuff doesn’t go to the wrong place and I never received

Because for over a month I have tried to change the address and I've sent dozens of emails and haven't received a response now my stuff is about to be delivered to the wrong address
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User's recommendation: Don’t order from them

Eduard P Soi

Delivery issue

I order something for last 3 month and they change all the time the data and now is for 14 i
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Preferred solution: Deliver product or service ordered

Renee D Qmc
map-marker Canton, Ohio

Undelivered items and no customer service.

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Undelivered items. No customer service rep for accountability.
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User's recommendation: Proceed with caution

Marcel L Cth

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Product Not Delivered

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The bought and paid product was never sent.... Support team does not give any attention and suport....
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Loss:
$523
Pros:
  • No one
Cons:
  • Wish does not support their clients with troubles
  • Wish does not sent the paid products

Preferred solution: Deliver product or service ordered

User's recommendation: NEVER BUY FROM WISH!!!!, they do not sent the products and support their clients.

1 comment
Marcel L Cth

Wish received my money, but did not send the product!!!!

Anonymous
map-marker Melbourne, Victoria

I need to know where is my order

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missing orders and the lack of support from Wish when enquiring about them
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Anonymous
map-marker Marietta, Georgia

May delivery of many items never arrived

Items left at the dock in China since middle of May. I have contacted customer support numerous times for them but never any response. Every time they are due Wish changes delivery date to 2-3 week more. Getting no where with them and my patience gave out weeks and weeks ago. Lets throw in MAX FRUSTRATION also. I am a consumer that ordered in good faith for items that were never received.
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User's recommendation: Unless you want it by Christmas, shop around for trusted venders on other web sights

Anonymous
map-marker Stony Point, New York

Didn not get my order.

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Never again. This company sucks!!
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User's recommendation: Don’t buy.

Timothy K Jkt

Site is a scam

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Updated by user May 15, 2020

its kind of difficult to provide video/picture evidence of something that hasn't shown up.

Original review May 15, 2020
I ordered something from wish, and it hasn't shown up. Its almost been a month. Customer support is nonexistent and the automated support justs keeps telling you to wait. This site is a scam with no buyer protection.
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Loss:
$35
Cons:
  • No live help

Preferred solution: Deliver product or service ordered

User's recommendation: dont use

Tedrarena R

My packages never arrive

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My package says that it was delivered at my address but nothing when I go and check my mail box I live in an apartment on the 2 floor and I spend a lot of money and I just would to have my things and if not I would like my money back because I worked so hard for the things I have
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Loss:
$679
Pros:
  • Prices are good
Cons:
  • Only replied with standard phrases
  • Can not reach customer service to resolve issue
  • Having trouble with my refund

Preferred solution: Derliver the product or my money back

Anonymous
map-marker Abuja, Abuja Federal Capital Territory

I want to cancel the refund

It was an error clicking the refund, that's if I did it wasn't clicked on purpose and I would want to cancel the refund please
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Anonymous
map-marker Glen Iris, Victoria County

No delivery

I bought 3 items from Wish early last month.... amount has been taken from my account . No information re delivery .... due to be delivered in the 27th June .
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Tammy D Rjd

Because I been trying to get my refund back because my order is taking to long

They are constantly changing my delivery date
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Loss:
$50
Pros:
  • Reasonably priced products
Cons:
  • High shipping long delays horrible customer service

Preferred solution: Full refund

sal A Iuv

Been waiting a month or more

Hi I placed an order back on the 7th May money was taken out of my account on the 12th May. I have since received one item and have 3 still awaiting delivery. I follow the tracking numbers and every day the dates change. Please can someone tell me where my items are and if Im going to actually get them.
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Pros:
  • I need my orders
Cons:
  • Takes forever make you feel robbed

Preferred solution: Deliver product or service ordered

Vance G Eig

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Not received producte

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Not received boots. Can not talk to anyone
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Loss:
$33
Pros:
  • Nlo customer service respinse
Cons:
  • No contact from owner wish

Preferred solution: Deliver product or service ordered

Constantin L Ehd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

*** and stress

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You buy Wish create a problem You wait wait wait , thaitem do not com Is no way to communicate Finely they will tell you to wait one more mont then will tell you that you will get a refund Ayer one mont In they way Wish make. Money Using your mine for two thre or four months Stay away from Wish
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Loss:
$95

Preferred solution: Buying from somewhere else

User's recommendation: Stay away from Wish

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