Christine G Ctz

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Verified Buyer
| map-marker Port Orchard, Washington

Because my package hasn’t come

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Wish - Because my package hasn’t come
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I need to change my status from not receiving my package to fraud and theft. The USPS in Port Orchard said my tracking number had been stolen and the small package weighing less than five pounds was delivered to a house....hardly the zero gravity massage chair I was expecting.

They said Wish could contact them as your the seller and they wouldn't be breaking confidentiality laws. My service number with the USPS is 3579****. I have also given all text messages from me to you to PayPal.

I have bent over backwards trying to get this resolved but still managed to get screwed in the end. Wish needs to make this right and redeliver my chair or refund my money but somebody needs to take care of this because this is no longer my job I am just the buyer not the seller, that would be you.

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Loss:
$96

Preferred solution: Full refund

Kimberly K Lor

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Austin, Texas

Order problem

Wish - Order problem
I ordered a smart watch and did not receive my charger. How am I supposed to wear it if I can not charge it. Im not happy it took 30 days to get here too.!
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Pros:
  • Inexpensive items
Cons:
  • Long time to arrive and bad products

Preferred solution: My charger that goes with the watch I ordered

User's recommendation: Watch what you order

PAMLEA M

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Verified Reviewer

No delivery of my purchases and no FULL refund

Wish - No delivery of my purchases and no FULL refund
Wish - No delivery of my purchases and no FULL refund - Image 2
Wish - No delivery of my purchases and no FULL refund - Image 3
Wish - No delivery of my purchases and no FULL refund - Image 4
I bought two items. A jacket and boots on Dec 7 2021. On Jan 10 & 11th I received an email with the QVC code. I went to FALIS to pick up my items but they were not there. I have sent the help desk emails almost every single day with no response. The owner of FALIS emailed the help desk with no response. I am VERY UPSET!! I just want my items that I paid for!
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Loss:
$54

Preferred solution: Deliver product or service ordered

User's recommendation: Do not buy from wish! They lie!

Jennae Pem
map-marker Orlando, Florida

Dinero q no ha sido devuelto a mi tarjeta de crédito

más tranquilo hablar con un representante por teléfonos quiero hablar con un representante del servicio alcliente Por teléfono
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Gary H Msq

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Verified Reviewer
| map-marker Dallas, Texas

Updated my new address

Gary Hooper moved to 4154 W. Pioneer Dr. apartment 2016 Irving TX 75061. I updated it yesterday and it is still showing my old address which Im moved from can somebody please help me get my delivery package to my new address. Thank you I have to have my delivery package delivered to my new address thank you.
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Preferred solution: Deliver product or service ordered

Thomas Draven Rutledge

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Verified Reviewer

When I bought items when I received them they were Broken.

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Updated by user Aug 26, 2022

I still have not received any response from Wish i'm done.

Original review Aug 26, 2022
I ordered goth items and when I received the items in the mail, and they were Broken and I didn't receive the money back. They are Liars.
View full review
Loss:
$50
Pros:
  • Wide variety of items to choose from with amazing prices
  • Some stuff is ok
Cons:
  • Doesnt work
  • Broken items
  • How long i have to wait its taken too long

Preferred solution: Deliver product or service ordered

User's recommendation: I would recommend not to buy anything from Wish because they don't stand behind their word.

Kainoa Hgk
map-marker Sacramento, California

Wrong address

The address is 4228 Highway A 5 9985 Yuba City, CA 95991 My whole order Just wanna make sure my order comes to the right address can you please make sure its unfair
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Anonymous
map-marker Swinton, England

I have received my order today

Wish - I have received my order today
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Wish - I have received my order today - Image 3
I received my order today and Im not happy with it as it is Faulty it works ok one way but the the other way I would like to return this to you and I would like a refund ASAP I HAVE BEEN IN TOUCH WITH PAYPAL A BOUT THIS thank you mr john Galli and could you please send me Confirmation of this please
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Felicia W Uzx

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Verified Reviewer

Couldn’t talk to one about where’s my order

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Im not going to order since she destination in Flint Michigan and the gentleman that I have not got it yeah were not even checked unless he had my QR code and my email never got one from West would really appreciate if I could get one to pick up my items
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Pros:
  • Cheap but never get products in time
  • No humans to talk too
  • Cheap but walked forever i get
Cons:
  • Takes too long to recive orders

Preferred solution: Deliver product or service ordered

User's recommendation: Make sure you get a QR code in confirmation numbers for your orders

Julie P Lsk

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker New York, New York

Wrong address fix it

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Wish - Wrong address fix it
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They never answer the phone when you call it says I wish does not support customer service by phone which that bites butt somebody should really do something about this and when you try to get your money returned for them sending stuff to the wrong address they don't want to do it or they'll say they delivered that the item and it never got delivered this is bad business
View full review
Loss:
$100

Preferred solution: Deliver product or service ordered

User's recommendation: Do not order from them call the better business bureau make reportd

Anonymous
map-marker Tulsa, Oklahoma

About my account

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Sent me the wrong thing. I didnt even order what was in the bag. Very upsetting and a waste of my time and money!
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User's recommendation: Don't buy from this website!

Anonymous
map-marker Detroit, Michigan

Item wasn’t delivered

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I ordered three package items and it wasnt sent to the correct address I track my items to the post office I talk to customer care and they told me that you guys put the wrong address for my items to be delivered my address is {{Redacted}} As I told customer service my address they said it wasnt correct
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Resolved
Aslam M Kii

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Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Cheating and Fraud

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Updated by user Jan 28, 2022

Company fixed the issue and I have been provided with full refund.

Updated by user Jan 28, 2022

I have been completely refunded, Thank You Wish

Updated by user Jan 26, 2022

I have been blocked to contact support on wish? Everytime I am being asked to submit I'd and despite submitting the same they did not allow me for shopping.Is it that I asked for refund for one useless and dead phone?I am having another item Order #:...

Updated by user Jan 03, 2022

#WISH are doing deceptive, unfair, misleading, or false business practices.

Original review Jan 03, 2022
I have placed order on wish dated 05-12-2021 vide order no. 61adbad33ce5e3d6fc7bccbf (Brand NEW 5G M11 Ultra Unlocked Smartphone 16 GB RAM5512 GB) for Rs7800/- and it was scheduled to deliver before 5th January 2022.
It was somehow delivered on 29th December 2021 with proper packing.
I kept it on charge as it was not able to on.
After an hour it was somehow able to on, I installed free fire game on it, and it showed you should have at least 2gb ram to run this game, i downloaded two different types of third party software to check ram and ROM and both the apps showed that the device is having only 1 GB ram and 16 GB ROM, in the meantime it got continuously hanged and got more than little heat up on the top front and top back, then after 15 minutes it starts restarting and kept restarting for 5 or 6 times, and then got totally silent or dead.

I TRIED TO ON BUT NO RESPONSE, I TRIED TO CHARGE BUT NOTHING ON SCREEN.
#WISH PEOPLE KEPT ME WAITING FOR ALMOST A MONTH AND THEN SEND ME THIS DEAD ITEM, WASTAGE OF TIME AND REAL PATHETIC.
I NEVER EXPECTS SUCH PRODUCTS AS ONE OF MY GOOD FRIEND SUGGESTS THIS APP TO PURCHASE PHONE FOR ONLINE CLASSES OF MY KIDS.
AFTER THE SAME I contacted #WISH support on same day i.e.
29th Dec, and they told me that they will forward my grievance to store and after 6 days this morning i got the message from #WISH support that store is saying that there is no problem in description and device is working fine. When the phone is with me and is totally dead, how come the store people know that it is fine?
I simply told them to let me know the procedure to return this useless phone to any #WISH shipping office in INDIA, but the #WISH people stop replying.
I have been cheated, and it is shame for #WISH
I am still waiting for their reply
User's recommendation: Not to and never purchase electronic device from wish.
View full review
Loss:
$95

Preferred solution: Full refund

User's recommendation: Not to and never purchase electronic device from wish

Taylor K Aqn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Paid for items never recieved

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I have purchased 2 items from this damn company and they say that they were shipped and are in the *** hands of the post of the Post Office but they are not. I have called the Post Office and and the Post Office says that I have no no pending or coming in mail from Eddie L from anybody out of this country and unfortunately and unfortunately I don't know who to call or contact because this stupid *** app never has any live people that I can talk to. Wish app needs to be shut down
View full review
Loss:
$15
Pros:
  • Absolutely 0 pros
Cons:
  • Need my refund back
  • Attitude of customer service
  • Not knowing when to expect order

Preferred solution: I would like both items that I ordered the oil burner and the necklace to be sent within a timely manner with all shipping and handling for priority shipping to be paid for by somebody other than me as well as the refund for both of these *** items

User's recommendation: Do not use this app it is a scam it steals your money

Darren F Lro

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No good

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Wish - No good
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Wish - No good - Image 3
My name is Darren Fletcher the items off of under Mr. Fletcher all the items in question I have sent which pictures I have sent them reports different things that Ive asked for and I still havent received a positive response I dont want my items to go unheard of also I still want my items I dont want the money they have refunded me for one car which they were three and they have not even said anything about the shocks and struts which were two sets and Ive been bed bag that was sent to me went to another guy he signed for it I found out who it was and reported that to them still with no response that was credible
View full review
Loss:
$400
Pros:
  • Cool stuff and good prices
  • Wide variety
  • Price on trinkets
Cons:
  • Sizes are wrong
  • Bad service of assistant

Preferred solution: Deliver product or service ordered

User's recommendation: Don’t even do it Always can get from me now is $7.06 dollars that’s it I won’t spin 500 ever again

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