montana p Xlm

Item not delivered when it said it was

I was on wish looking at my order and i accidentally pressed the button that said my order has been revived and when i tried to get out i pressed a date and it now things that i got my order on the 2nd of January when i have not gotten anything. i want my order as i have paid for it but now it most likely wont ship to me anymore
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Loss:
$36
Reason of review:
Problem with delivery
Anonymous
map-marker Federal Way, Washington

Check your cart wish is doing click Beat now

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Price Changes when its in cart be careful slow down and look at the prices there was one item and I put in my cart and it was $5 more than what Was initially posted , thats the fastest way to lose customers .
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Rosetta S Ofm

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Verified Reviewer

Because i didn’t receive my gloves

The issue is not resolved yet.
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Loss:
$4
Reason of review:
Problem with delivery

Preferred solution: Deliver product or service ordered

Ursula M Hjo

Highly recommend

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You have to always read the description very carefully but I have always been super satisfied with them. They're return and or late delivery system is awesome. No hassle to return or get reimbursed for products that is not ok.
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Pros:
  • Cheap items
Reason of review:
Honest return, exchange or cancellation policy
Briana G Nln

Watch does not work

I ordered a smart watch and when I received it, it did not work. I have gone to the app and used the support section several times with no response!
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Loss:
$32
Cons:
  • Poor customer service
Reason of review:
Damaged or defective

Preferred solution: Full refund

robert k Rsq

Top of the Chinese scam sites.

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This is interesting: Just because you purchase something doesn't mean you will get it. I purchased 11 things on "special". All 11 items weren't available AFTER I PAID FOR THEM. They would gladly give me credits for another item.. 11 out of 11.. The money was refunded (most so far) there are much better sites: Banggood.com or AliExpress.com. I WISH I never got involved with WISH.
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Loss:
$1
Pros:
  • Lots of stuff
Cons:
  • Huge shipping charges
  • Cancel the orders after you pay
Reason of review:
Order processing issue

Preferred solution: Trying to avoid Chinese scams

Lillie D Bfw

There charger's that's I didn't allowed

I've been trying to reach a costumer service representative every scene Tuesday when they took My money off my debit and cant seem to talk to anyone about this matter i just want to know why did you take unauthorized money off my car
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Loss:
$23
Reason of review:
Unauthorized order

Preferred solution: Full refund

Mike Q Lef

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No, they have no customer suspport

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I tried 12 times to get a password reset from the login, never got it. Created ticket (2272****) begging to send it to me. Go no reply Useless support
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Reason of review:
Poor customer service

Preferred solution: Send me the dam password reset

Helena W Hre

My order didn't show up

It delayed my package for another week and I still didnt get it all I want is my package thank you
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Reason of review:
Problem with delivery

Preferred solution: Deliver product or service ordered

Rosa M Rns

Express delivery problem

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My Husband purchased the item on 12/07/19 he paid for Express Delivery for the item to reach us on 12/14/19 but it still havent gotten here as of today 12/16/19 we are asking for our Express delivery refund of $17 as this item has been over due on delivery the item.
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Loss:
$17
Reason of review:
Problem with delivery

Preferred solution: Deliver product or service ordered

Danea Ydx

Which does not give you the refunds that you deserve. Even if you let them know that you had a change of address they leave it up to you to find a way even if you contact him within the first seven da

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I ordered something back in April and it never arrived to me because I was kicked out of the place I was living at I tried to continually contact wish and they kept telling me it had been too long even though my debit card had been stolen from me. And there is no way to contact a customer service representative to be able to explain the situation to. If wish wants to keep having good people come to them they should probably have a live person to talk to you to actually explain what the problem is instead of just answering random questions. This is the last time which will ever get my business I'd rather go to top Hatter or any of the other million websites.
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Loss:
$11
Pros:
  • Good deals
Cons:
  • Misleading customer
  • Only receive my products half the time
  • Terrible service including shipping
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Let the company propose a solution

Sue W Nqr

Refunded payment and refused to honor

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Wish - Refunded payment and refused to honor
I paid for a item that was relatively cheap but I had to buy something else to get it for that price. I thought it was too good to be true but then i kept rereading and it was exactly what I thought it was. they refunded my money for that item in particular but went ahead and shipped the other item that I really didn't need or want in the first place but had to purchase in order to get the deal that I wanted . and refused to refund for the item that I no longer wanted. their shipping charges are outrageous in the first place I refuse to shop there anymore. as it was an add-on item.
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Cons:
  • Items never delievered
  • Lack of ethics and morals
Reason of review:
Order processing issue

Preferred solution: Let the company propose a solution

Guna C

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I pay ready rm140 i didnt reach any sms to me how is my money

Wish - I pay ready rm140 i didnt reach any sms to me how is my money
I pay ready rm140 i didnt reach any message to me how is my order things
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Loss:
$140
Pros:
  • I pay ready didnt reach any sms
  • I pay ready didnt reach any message to me
Cons:
  • Never get your product or refund

Preferred solution: Deliver product or service ordered

Anonymous
map-marker Bedford, Nova Scotia

Ordering

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my niece.order stuff on wish,out my account. I tried to refund it.afte days later. he said they will.but takes up to 14 business days. but takes to secs to come out.then I see somtin I like .can't order .causebim have a account issue. but can't message ti get it fix.so now can't order.need fixing things rite away.nog days later. thank
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Elizabeth Anahi P

No one

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Hey wish I ordered a order I believe Saturday last week and I havent gotten nothing I keep checking my mail box and nothing their.but hope you get my message
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Reason of review:
Problem with delivery

Preferred solution: Deliver product or service ordered

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