Lakea Ovr

My Package hasn’t arrived

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No one wants to help I need to track my damn package
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Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

Dimple Hhx

Relocation with packages on the way

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Updated by user Nov 10, 2019

The problem is I had people I lived with that were robbing me. So I had to move to Reidsville near Burlington and get a new address and all my packages and mail are still being delivered there at this time they won’t be here till the end of the month so I was wondering if you guys could just contact me. And at that time I will give you my new address and you can just send all the packages that haven’t been delivered already to hear where I’m living now so that way I know I at least get some of them.

Original review Nov 10, 2019
I’ve had to move and have packages still on the way to an old location I lived and need them rerouted to my new address
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Loss:
$85
Pros:
  • Shop at home
  • Cheap
Cons:
  • Orders arriving late
  • Some stuff ok
Reason of review:
Problem with delivery

Preferred solution: Reroute my packages to my new address

Anonymous
map-marker Wigan, England

Returns I need an address to return a coat that is the wrong size can anybody help me with wish returns address, Thank you in advance

I bought a coat from wish, I didn't realize there was an Oriental size and a European size The one I got was the Oriental size So it was a little small and I had to return it I am reordering in a larger size< I would like to return this and have a refund, but I have lost the return address could you let me have the address I should send it to If you like I'm John Calland 6, Manor Grove, Aspull, Wigan, WN21SA. calfolk2009@***.com Phone0194283**** Mobile 0758665**** I look forward to hearing from you --------Thank You! PS is
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Mcquita F

To get refund & where to return items

My so had got a hold to my phone and he axed hit the button so I took s $191.00 out my account could u please refund me back cause I dont want them items at allthabk so much please help me get my money back on my card
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Loss:
$191
Reason of review:
Problems with payment

Preferred solution: Full refund

MARIA G Hgs

I HAVE NO RECOMMENDATIONS

Good afternoon, I asked for seeds of some flowers and they won't let me into the country. THEY ARE FORBIDDENI would need the refund of the same -INCOME THROUGH THIS ITEM BECAUSE THE PAGE DOES NOT PROVIDE ME AN ANSWER TO THE PROBLEM OF ENTERING SEEDS. ONLY THROUGH "PAYMENT PROBLEMS" I CAN GO TO A PROMOTER -I WAIT FOR A BRIEF SOLUTION. THANK YOU VERY MUCH
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Reason of review:
I want refund

Preferred solution: Let the company propose a solution

Tirza Wzr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My order haven’t arrived

Wheres my order ?.It was supposed to be here on the 18 now it's you 20 Dead
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Loss:
$42
Pros:
  • Buying from wish
Cons:
  • How i cant talk to a human
Reason of review:
Pricing issue

Preferred solution: Deliver product or service ordered

Alhaji Bez

Not good

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My mini projector has not turned up. I ordered it 8 month ago. Can you post another one or i will be putting stuff all over your website. I am really not happy at wish for not delivering my projector. If my new one does not turn up i will be mad at your business i will be asking for a refund and a projector soon.
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Loss:
$30
Pros:
  • Prices are reasonable
  • Cheap
  • Love the online shopping
Cons:
  • It never arrives
Reason of review:
Not arrived

Preferred solution: Full refund

Barbara j Ywn
map-marker Providence, Rhode Island

Need my account to be refunded on orders i did not make

Need my money refunded on orders i did not make
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Donald C Jfs

Up set

Order a computer 79 cents like said I don't get fuckup I think I did pay for it
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Loss:
$79
Cons:
  • Horrible customer service
Reason of review:
Poor customer service
Nahad A

Do not buy from Wish you may nit recive your product at all.

Hello I make order since 25/09/2019 till know I did not receive it. My order number 5d8b010f5016ba312d10dcf3 Please can you contact me. aldorah-aldorah@***.com
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Loss:
$57
Cons:
  • Automated support responses that are useless
Reason of review:
Poor customer service

Preferred solution: Deliver product or service ordered

Perfecto Qxe

No one has replied or fixed my issue yet

I can't access one of my wishlists. I tried emailing them several times and no one replied. The Customer Service portion of the app was not helpful, and uninstalling and reinstalling the app didn't help, nor did restarting my device. I tried calling the service number and no one answered. I am severely pissed off.
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Pros:
  • I like to shopping wish
  • Very low prices
Cons:
  • Customer service portion of the app is worthless
  • No one will answer my questions
Reason of review:
Poor Customer Service AND app troubles

Preferred solution: Have someone at Wish fix my accessibility problem within my account.

Calton Vbf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I would like to cancel an Order

I ordered the same items twice, Shocked
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Loss:
$140
Pros:
  • Very disappointing
  • I ordered the same items twice so cancel order
Cons:
  • Very poor customer service
  • Cannot get a hold of the company
  • No real person to talk to- so you never get your answer
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Full refund

Natasha Tqn

My order says delivered but not arrived

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I did not receive my case but it says delivered please send me my case
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Pros:
  • Prices diversity of products on offer
Cons:
  • How i cant talk to a human
Reason of review:
Order processing issue
Michaeleen Wxp

Email problems

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Wish got hacked and my email has been changed without my consent . I cannot access my account. Tried emailing loads and got no response. Tried calling and got an auto woman to tell me access the app. Sent responses to emails to only get back a request to view responses through the app. Its an absolute joke
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Cons:
  • No one in customer service to actually speak too
  • No customer service period
Reason of review:
Access/ activation issues

Preferred solution: Let the company propose a solution

Denise A Dvq

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Verified Reviewer

Sucks..big time

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Wish does not address issues at all now that they're fully automated. They totally ignore customers and they are not customer friendly. They claimed i received an order and I wrote and told them that i have not received it. Absolutely no response and i messaged them more than 5 times. I'm putting them on blast for the worst customer service in the history of apps/sites
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Loss:
$10
Pros:
  • Prices and variety of items
  • I got things at cheap price
  • I like shopping on wish
Cons:
  • Fraudulent images of the wrong product
  • Terrible customer service
  • Customer server
Reason of review:
Poor customer service

Preferred solution: Deliver product or service ordered

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