Sharon Dii

Not good

Wish - Not good
Now they saying they can not help me
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Reason of review:
Bad quality

Preferred solution: Full refund

Shemar Itn

Did not receive merchandise

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Wish - Did not receive merchandise
I ordered this and never received it. Tracking states that it never reached my home. When I spoke via ur app the person said it was too late for a refund. I never got the product so how can it be too late. This is illegal. You have stolen my money. I would think that’s international wire fraud. Can you please send my package or refund my money. If not I will call the post office here and the Attorney General in Rhode Island to notify and hopefully stop wish from stealing money from kids and their parents. Best regards - James A Kralicky Kralicky1@***.com
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Loss:
$10
Reason of review:
Never received my order

Preferred solution: Deliver product or service ordered

Kim Z Ipx

Order information

I order a dress and I can't find it to check on it my number is 270 366 ****
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Pros:
  • No contact number
Cons:
  • No phone number
Reason of review:
Order processing issue
Jennifer B Fjm

Refused refund for item never received.

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Wish - Refused refund for item never received.
Brylle Ian in Wish Customer Support, will not refund me for an item that I never received. It's a small amount of money but it's the principle, he is obstinate and unwilling to make things right. They shouldn't be able to take money for nothing! I'll NEVER shop there again. They lost a long-time customer over $6.40!! Sad.
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Loss:
$6
Pros:
  • Prices and variety of items
  • I ordered before
Cons:
  • Customer support unwilling to resolve issue
  • But i am very upset with their customer service
  • Lack of customer service
Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

Beth S Afh
map-marker Toledo, Ohio

My account has been blocked

It won’t take my new debit card
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Megan H Ssn

Refund issue

The money got sent to my wish cash when I wanted it sent to my card
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Loss:
$4
Reason of review:
Wish cash

Preferred solution: Full refund

Anonymous
map-marker Baltimore, Maryland

Hi I have not received all my items I would like to them before Christmas it is (7) items that I haven't gotten

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sent my items please before Christmas
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Reason of review:
Order processing issue

Preferred solution: Deliver product or service ordered

pelagio d

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Estar atentos a las fechas de envio

Este pedido dice fue entregado, pero no aparece Estado: Enviado # de rastreo: WI00065942****EPC Entrega estimada: 14 oct. 2019 - 29 oct. 2019
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Loss:
$10
Pros:
  • Variedad
Cons:
  • Servicio
Reason of review:
Problem with delivery

Preferred solution: Let the company propose a solution

Anonymous
map-marker Roanoke Rapids, North Carolina

Very poor communication when dealing with this company, no phone or anyway to correspond with this company

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How many more text messages do I have to send to get my message across. I received the yellow tunic jumper but it was the wrong size and material was unsatisfactory so I was refunded for that but have not received a label to return item. The second problem is that the coffee colored dress that I ordered has not been delivered to me although Wish is stating that I confirmed it was delivered on the 8th of November. I have not received it as yet. Communication with WISH has been an awful experience and I don’t plan to order anything else. I am still waiting for the blouse I ordered also.
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Resolved
Charisse Iey

Resolved: I want to know when my chiuaha carrier is being delivered?

Updated by user Nov 01, 2019

It hasnt been resolved

Original review Nov 01, 2019
I want to know when exactly will my order be delivered?
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Pros:
  • Reasonable pricing
Cons:
  • Account has been hacked
  • Good prices but still no product has been delivered
Reason of review:
Problem with delivery

Preferred solution: Deliver product or service ordered

Anonymous
map-marker Lagos, Lagos

Overly disappointed

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I am overly disappointed on the delivery and general customer service. I made over 15 orders in March and till date 15th June 2020 I am yet to receive an item. I regret making purchases with your platform. Never Again!!!!
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User's recommendation: Never

Uwaila O

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Order declined

Wish - Order declined
I made an order of the below item on the 8th of April 2020, and i did an online payment from Guaranty Trust Bank and my account was debited for the sum of Eight Thousand Eight Hundred and Eighty Nine Naira , Fifty Kobo. Fashion Female Model Sport Wa... Store: ZONEQUALITY5 Quantity: 1 Color: Silver Cost: $22.00 Status: Payment Declined We have not received payment for this order. I do not understand why i was debited of such amount, i still got to receive a notification from you that my order has been declined on the 11th of April 2020. Please find below the proof that my account was debited by ORDER WISH COM SAN FRANCISCOCAUS. Kindly assist to look into this issue. I look forward to your response. Thank you.
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Loss:
$23
Cons:
  • Unable to speak with a live customer service rep

Preferred solution: Deliver product or service ordered

Chace Bdz
map-marker The Bronx, New York

A order was placed that I didn’t make

An order was placed on 12/12/19 that I didn't place. It needs to be cancelled and my card refunded immediately
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Yolanda V Upg
map-marker Fort Worth, Texas

Think twice before ordering from wish

Im trying to track an order and it doesn't show any orders have been place my bank acct has already been debited for
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Loss:
$45
Reason of review:
Problem with delivery

Preferred solution: Deliver product or service ordered

Brennon Crd

Cancle my order

I put in order for 2 items that were 75 cents each. It was also a first person type of thing. And if i didnt get i am suppose to get a refund. Well i checked and it siad the 2 items were "shipped" already and charged me $130. Either you cancel the 2 items or give me back my MONEY!!
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Loss:
$130
Pros:
  • I ordered before
Cons:
  • Hard to contact costumer support & hard to get your money back
Reason of review:
Pricing issue

Preferred solution: Full refund

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