Resolved
Hawk Qqk

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Verified Reviewer

Resolved: Want up my address it 5/228 liberty pde Heidelberg west Victoria Australia 3081

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Updated by user Jun 25, 2021

Company fixed the issue and I have been provided with apology.

Original review Jun 25, 2021
Hi want to update my address it 5/228 liberty pde Heidelberg west Victoria Australia 3081 annd my order have been returned
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Loss:
$70

User's recommendation: Hello wish it gl

Mark G Hsi

How can I get my stuff

We're is the stuff I ordered also half the stuff didn't order and you took my money.im disabled and can't get out of the hosome of the stuff was for my grandson.
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Anonymous
map-marker Portland, Oregon

Ineffective customer service and computer problems unresolved

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I HAD a wish account for years which I used often. However, I encountered an issue where I received damaged order and when attempting to contact them with photos and description, their SUBMIT button/bar did not work. I reached out to them a minimum of 10 times and they NEVER even attempted to correct the problem or even research it! I finally closed out my accounts since they were not working and no one from Wish was even interested in resolving it. Cust. Ser. Obviously work from a script and are not capable of assisting customers Angry
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User's recommendation: Do not expect Wish Customer Service to help solve technical issues. They are totally uneducated and you’ll only get a scripted answer that doesn’t even have anything to do with your issue

Jimmie L Mzo

Wish robbed me! I Was charged $500 shipping charge!!

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I ordered an amp that was $77 after I placed the order it took $805 from my bank account showing that 500 of it was for shipping that is not what I agreed to and I cant get a hold of anyone I wish they tell me that my moneys been refunded but it has not gone back to my account Im still negative that $800 that I never authorize its totally screwing everything up in my life and wishes doing nothing fast towards getting my money back to me for their mistake! Ive been robbed by wish!!
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Loss:
$805
Cons:
  • Robbed me
  • No way to contact wish at all

Preferred solution: Full refund

User's recommendation: Don’t order from wish they rob you!

Mamokhoane M

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Verified Reviewer

Refund

I made two order with payment, the 2nd order it was a mistake then i cancelled it and asking for a refund, its been 4 weeks now and i have proof of payment so please help me to get a refund. Thanks
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Loss:
$249

Preferred solution: Full refund

Natalye F
map-marker London, England

I am appauled by your customer service I have been trying to contact you for weeks . PLEASE after atleast good faitj contact me you sent me goods I did not order or could afford but took the money .a

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I am stuck with goods I did not want or order and have had no reply I am £100 down... customer service is extremely disappointing... too upset to explain more due to other issues
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Loss:
$100
Cons:
  • Too many

Preferred solution: Full refund

User's recommendation: Rather not comment

robert s Yvt

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Verified Reviewer

Pissed off

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I ordered about 5 items (151.80) and I got NOTHING, they sent it ,mail said delivered , but I have not seen anything , USPS said it was delivered at 1030am in a locked mail room . I checked at 1130am nothing. so I called wish they said sorry it said delivered out of our hands so I called USPS they said somebody scanned it delivered in locked mail room . (Not mine .) They said sorry we delivered it out of our hands so I am screwed with out any items . and 151.80 out the pocket thx... Not Right
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Loss:
$152

Preferred solution: Deliver product or service ordered

User's recommendation: When they say guarantee it's a lie

Cynthia S Tza

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Verified Reviewer

Bad customer service

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Cant return item no address given item not correct not useable or want item would like refund please
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Pros:
  • You know what
Cons:
  • No human responses
  • Service

Preferred solution: Full refund

User's recommendation: Horrible

Bill H Gzr
map-marker Niagara Falls, Ontario

Lots of garbage I am getting

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My last three orders garbage head ear plugs got to play with for them to work and wire pulls out watch one I think worth a dollar watch 2 will not pair
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Loss:
$35
Ruffus Blc

Q no me en viaron el pedido q ise

Hola buenos días mi razón es q yo pedí dos pedidos y nunca yo lo en viaron y me cobraron $ 68 dólares y quiero q me dé hiervan mi dinero
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Loss:
$68

Preferred solution: Deliver product or service ordered

Ahmad Y Bqa

Payment error

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Actually I have two things first about the money you took from my credit card $69.94 twice without any order I did! It was on 9 Aug why?! Second i had an order a shoe and reserved but it was big so I contacted with agent support intel today no body solving the problem
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Loss:
$139
Pros:
  • Sad
Cons:
  • I want my full refund

Preferred solution: Let the company propose a solution

User's recommendation: Not good

Keisha N Rwf

Never received items paid for.

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I order items through Wish before Co-vid. I received some items but I haven't received the rest of them. Some items were bought from overseas. Those items I never received. I have tried several means of getting my money refunded. They refunded some of it, but not all of it. I am sure I am not the only person who has had some issues with Wish. I feel like the company did not care about my complaint. They have repeatedly ignored my attempts to allocating a refund.
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Loss:
$200
Pros:
  • Affordability
Cons:
  • Waiting time for products

Preferred solution: Full refund

User's recommendation: Beware

Tanda Vbc

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Verified Reviewer
| map-marker Swindon, England

I sent a return back On the 11th of the 3rd 2021 and I haven't heard anything yet

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Hello I bought a car heater that they said was a very heart and work very well in the advert I received it got it out and attach to pipes in car connected wires up and you couldn't feel no heat coming out of the pipes in the car so I disconnected the pipes in the car . Then held my hand over the end of the blowers there was hardly any air coming out of it and it was luke warm moved my hands away 3 / 4 inches you couldn't feel anything so I contacted them told them it was useless and I was sending it back that was on 11/3/2021 . And I have had No reply
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User's recommendation: Don't buy anything electric

Christina h Hho

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

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Verified Reviewer

I need to speak to them

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Wish - I need to speak to them
I ordered the wrong item and I just want to cancel it and get a refund So that I can buy the item I intended to purchase before I got this one
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Preferred solution: Full refund

Hala E Huk
map-marker Sydney, New South Wales

Product didn’t receive

I am actually calling to discuss my product that I paid in June and now its September over 4 months and still hasnt came and it says its in Australia airport since June plz I really want this product to be delivered to be ASAP
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Preferred solution: Deliver product or service ordered

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