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Exchange, Refund and Cancellation Policy
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I have been a Customer for a while with no problem , then all of a sudden they blocked my account and they wont give an answer more then they will unlock me if i give them my bank statement. I use klarna when I shop so they don't have any connection to my account so instead i sended them a copy of my klarna account .

That did not work due to their policy ... I tried to contact them regarding refunds for parcels that was not delivered through e-mail ,that did not work either.

Thank god I use klarna, they are now involved and they will give me my refunds and wish will not recive any more payments until each parcel has arrived within stated time. I feel now that wish is a scam, if I would not have used klarna i would have lost 200 euro .

Review about: Wish Account.

Reason of review: Damaged or defective.

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ay yem blocked


This recently happened to me as well. So frustrating!


I’m blocked to but they don’t give me an answear why? I have been trying a couple of times and always get back that they can’t unblock me. When I ask why and don’t get any respons back.


Your right wish is a scam they block me to after I’ve been ordering for a while they told me that they couldn’t unblock me and they need a bank statement And that they want prof that I order on there site I showed them prof that I ordered on there site but they don’t have my info it seems kinda weird

to Christin Allen #1418159

Right with you on that one!

to Christin Allen #1419933

Hey Christin i have a same problem but did u got refund back? I cant messege them because im still block and need a screenshot pic of bank statment


Hey! How did you get refund from klarna without being in contact with wish?? Mail me

to Axel bergstone #1416113

Please help

to Axel Bergstone #1416265

I wrote an e-mail in swedish to you.

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