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Original review updated by user Feb 14, 2021
On 2 separate occasions, I purchased 2 laptops, from Wish.com. The first order, was sent to a PO Box in Frankfort, Kentucky and picked up.
The tracking number and order confirmation tracking number were identical. Addresses were not. And the package weighed 4 ounces. I received a full refund, of the 2 failures, to keep 2 promised delivery dates.
I was informed that when my order arrived, it was mine to keep. Obviously they were never shipped.
And not trusting Wist.com, I try again. Ordered 2 laptops. This time I was sent 2 wireless mouse controllers.
It was not a pop-up window, with the selection for a mouse. The screenshot of the original confirmation email, that is now blacked out on the original email confirmation order, shows a laptop, not a mouse. I have tried everything to get a direct response and cut off a live text support, when connected. I got screwed out of 2 laptops the first time had shipping been correct.
Now 2 laptops and cost of the order.
Every other order I have made has been fine. 3 more small items coming, then I am done with them.
User's recommendation: It's your money.
Product or Service Mentioned: Wish Customer Care.
Monetary Loss: $63.
Preferred solution: Deliver product or service ordered.
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