Contact Information

Wish Phone Numbers

  • (800) 266-0172
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Wish Email:

Headquarters Address:

One Sansome Street, 40th Fl
San Francisco, California 94104
United States

Help in Social Networks:

Summary of Wish Customer Service Calls

19147 TOTAL
01:02 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Wish to Ask about:

Shipping and Delivery Question:

  • “My orders was not delivered. I placed order on the 9th february.”
  • “I'm having some issues with the total cost of the pricing shipping some of the items were free and when I talked at it with somebody or called and told him my problem like this they said the free items that said free had no shipping cost and the item”
  • “Ordered set of rings. Band delivered ring lost out through *** in bag” , Review # 1515094

Refund Question:

  • “Need a refund for stuff that was ordered off of my card”
  • “Didn’t receive refund”

Payments and Charges Question:

  • “They ordered my item wrong was suppoted to be an iphone charger not an android” , Review # 1517259
  • “Was charge but didn’t order the item” , Review # 1515752
  • “Distraught auntie excessive bill from wish payments”

Activation/ Cancellation Question:

  • “Cancel a order that I never”
  • “I need to cancel my card ending in 2157”
  • “I cancelled my orders and i need my refund as soon as possible.Thanks.” , Review # 1510246

Request for Information Question:

  • “How to send a gift to another address”
  • “I brought a toy nerf gun off wish and am concerned that it is considered a real firearm in NSW” , Review # 1516155
  • “How to place an order for cash delivery”

Account Question:

  • “You people have LOCKED ME OUT of my ACCOUNT!! EVERY TIME i try to use my User Name and/or Password, WHICH I KNOW IS CORRECT AS I WROTE IT DOWN, YOU PEOPLE TELL me that i am PRESSING an *INCORRECT* USER NAME AND/OR PASSWORD!!”
  • “Mix up on account”
  • “Someone hacked my account, please help” , Review # 1516489

Cards Question:

  • “I do not want to give my card over the internet”
  • “What kind of card do y'all accept to buy items out of my cart.”
  • “NU știu Ce trebuie să scriu la card de debit sau credit”

Return/ Replace Question:

  • “My packages are being returned to sender. Why”
  • “Need to change address....what's the shipping number please”
  • “I received a defective item and then refusing to replace it”

Product/ Service Question:

  • “I want to pay for my order and receive it.” , Review # 1517404
  • “Change order address”
  • “I have a large order and I would like to make payments on that order is that something that is doable?”

Staff Question:

  • “Purchase Samsung tv- need personal help with live customer service rep” , Review # 1516607
  • “I'm pissed of using custom service can anyone there read”
  • “Because I am not happy with the service”

Website/ Application Question:

  • “My package has not arrived, and wish contact support on the website hasn’t helped me” , Review # 1485824
  • “I never receive my order on the 23 that i order online with and whats going or i want my money back and my address is 10105 mangrove Well Rd ruskin fl 33573 an i got the order number”
  • “Because I am trying to purchase the items that I picked out and your website will not allow me to do so” , Review # 1450014

Employment Question:

  • “U guys suck at jobs”
  • “You guys did a *** job on packing my GLASS containers and the BROKE!” , Review #1120167

Other Question:

  • “To make sure you have my rigth address”
  • “Track order”
  • “Costs of items ordered” , Review # 1517364

Wish Rating Stats

2.2 out of 5 stars
based on 3753 reviews
See all 7252 reviews reviews

Rating stats

  1. 1650 reviews
  2. 776 reviews
  3. 583 reviews
  4. 364 reviews
  5. 380 reviews

Rating trend

About Wish

Top 5 Likes about Wish

Cheap stuff, Variety, Pricing, Prices, Different items they have

Top 5 Dislikes about Wish

Poor customer service, Customer service, Not being able to get in touch with the company, How i tried contacting them and no response, Customer server

Wish reviews and complaints

Wish is ranked 43 out of 411 in Auctions and Marketplaces category

Area Served

Worldwide, UK, USA, Europe, Asia

Payment Methods


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Wish Stats

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Number of Reviews

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Number of Calls

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