Contact Information

Wish Phone Numbers

  • (800) 266-0172
Write review

does not support this feature.

Currently you can call only US numbers.

Wish Email:

Corporate Office Address:

One Sansome Street, 40th Fl
San Francisco, California 94104
United States

Help in Social Networks:

Summary of Wish Customer Service Calls

24412 TOTAL
CALLS
72% SUCCESSFUL
CONNECTIONS
01:02 AVG CALL
DURATION
5% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Wish to Ask about:

Shipping and Delivery Question:

  • “Havent got my item” , Review # 1684438
  • “Would like express delivery”
  • “Did not receive my refund yet”

Refund Question:

  • “To get a refund code”
  • “For my refunding information”
  • “I want a refund on a item not received” , Review # 1684103

Payments and Charges Question:

  • “Payment issue” , Review # 1684701
  • “Frudglent charge”
  • “Getting charged and not receiving my items”

Activation/ Cancellation Question:

  • “Need to cancel order and talk to someone ASAP just my last order”
  • “Cancel my order and return my money back.”
  • “Cancel order”

Account Question:

  • “Because you are taking money out of my account and we have not received the item you see I received it but I have I have only had 2rings and that is it if please can you sort it out for me I will be happy thanks Mrs w twamley”
  • “3 orders I did not order on my account.”
  • “My account” , Review # 1684201

Request for Information Question:

  • “Update info and status inquiry”
  • “Item i ordered is not the proper size how do i tell you the size i need”
  • “Inquiry”

Cards Question:

  • “Having trouble updating my credit card”
  • “About my credit card”
  • “My sister add my HDFC credit card in wish app so it is automatically amount is deducted please remove the HDFC credit card last 4 number is 9613”

Return/ Replace Question:

  • “To return an order for different size from a 12 to 12.5 or 13”
  • “Change address”
  • “Return & Refund” , Review # 1684491

Product/ Service Question:

  • “Store wont give package and system auto refunded. I do t want a refund i want my item that the store wont give to me”
  • “You have items listed at one price but when i go to buy an item it is listed at a higher price”
  • “Order and payment issues”

Staff Question:

  • “Bad customer service” , Review # 1682989
  • “Because I am not happy with the service”
  • “Ordered staff and were cancelled by wish”

Website/ Application Question:

  • “I didn't came product but in application it showing deliverd”
  • “I want to sell your items through my web site.”
  • “Trying to get on website to order”

Employment Question:

  • “U guys suck at jobs”
  • “You guys did a *** job on packing my GLASS containers and the BROKE!” , Review #1120167

Other Question:

  • “My ordersAlways told my orders would be here from the 18th through the 22nd” , Review # 1684815
  • “Calling about my Ofer” , Review # 1684814
  • “I put the wrong adress”

Wish Rating Stats

2.1 out of 5 stars
based on 4689 reviews
See all 9387 reviews

Rating trend

About

Top Wish Products

Account, Website, Mobile Application

Wish Pros and Cons

Pros: Cheap stuff, Variety, Prices, Variety of goods offered, Unhappy

Cons: Poor customer service, Customer service, How i tried contacting them and no response, No way to contact a live person, No customer service

Wish is ranked 50 out of 456 in Auctions and Marketplaces category

Area Served

Worldwide, UK, USA, Europe, Asia, Canada, Other

Payment Methods

VISAMasterCardPayPalAmerican Express

Edit Description

Wish Stats

Filter Reset Filter by range.
  • Day
  • Week
  • Month
Level of detail.

Number of Reviews

No reviews for this period.

Number of Comments

No comments for this period.

Number of Calls

No calls for this period.

Compare Wish to

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Amazon
Amazon
2275 reviews
2.2
Compare
Aliexpress
Aliexpress
1613 reviews
1.9
Compare
Ebay
Ebay
1338 reviews
1.8
Compare


Report