Contact Wish Customer Service
Wish Phone Numbers and Emails
Toll-Free Number:
-
(800) 266-0172
Wish Emails:
Legal
Privacy Inquiries, Privacy Inquiries
support@wish.com
brand-protection@wish.com
DMCA Inquiries
Contact Information
Wish Website:
Wish Help Center:
Corporate Office Address:
ContextLogic Inc.
One Sansome Street, 33rd Floor
San Francisco,
California
94104
United States
Wish Customer Service Reviews
Kelly p Afh
Did not receive my order
Not good I'm not received my order in weeks. I've been trying to get ahold of them for a long time now.
And I keep getting emails saying my math package has been shipped.
I have yet to receive it yet. They say it's been delivered and it has been signed for not by me or a family member or nobody I know
How Good is Wish's Customer Service?
Summary of Wish Customer Service Calls
56K
TOTAL
CALLS
CALLS
01:01
AVG CALL
DURATION
DURATION
6%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Wish?
Shipping and Delivery Question:
- “Delivered to wrong address”
- “Cost wrong item. Not what I ordered.”
- “Lost package”
Request for Information Question:
- “Ordered over 2 months ago changed my email and had no corrospondance and I have a notification about my order and the premises where I collect my goods hasn't arrived there”
- “No confirmation email”
- “I need to talk to someone about my order”
Refund Question:
- “I've been waiting on my refunds.”
- “Refund”
- “To get a refund”
Payments and Charges Question:
- “Can't upload payment card”
- “Charged twice”
- “Charge”
Activation/ Cancellation Question:
- “Cancel recent order! Return back money onto my account please”
- “Cancel order”
- “I want to cancel orders”
Account Question:
- “My account”
- “My Account balance”
- “Can't get into my order”
Product/ Service Question:
- “To buy a Gmail my Gmail switch to my Gmail”
- “Worng product ordered pl refund my amount”
- “To reinstate my insurance wireless phone”
Return/ Replace Question:
- “Return & Refund”
- “Return and get right size”
- “Because I cannot change my payment method”
Cards Question:
- “Trying to add my new card”
- “Want to know where money is on my card”
- “Problem ti change my Credit visa card”
Staff Question:
- “Poor service. Unresolved issue.”
- “To report the unbelievably bad customer service I've experienced”
- “Customer Service”
Website/ Application Question:
- “Wish website is jammed on my iPhone. Can't access Wish website.”
- “Want to order online”
- “Need to get back on site”
Employment Question:
- “Quiero comunicarme porqué estube esperando una mercancía que pedí que se supone que llegara el día 19 de Julio y no he recibido nada deseo saber que pasa si no que me renbolcen el dinero por favor”
- “Fraud stolen money inside job”
- “U guys suck at jobs”
Other Question:
- “Trying to place and order can you help me?”
- “See where my stuff is”
- “Need an immediate answer to something”
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Wish