Wish Contact Information

  • (800) 266-0172

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Currently you can call only US numbers.

Headquarters Address:

One Sansome Street, 40th Fl
San Francisco, California 94104
United States

Social Networks:

Summary of Wish Customer Service Calls

14067 TOTAL CALLS
93% SUCCESSFUL CONNECTIONS
01:06 AVG CALL DURATION
6% ISSUES RESOLVED

Customers Contact Wish to Ask about:

Shipping and Delivery:

  • “Didn't receive items yet.. Didn't receive refund on other items.”
  • “Not recieved item they say they delivered never recieved it not the first time either”
  • “Haven’t received my items and can't find my tracking number are items I bought when I checked out”

Refund:

  • “Never received my item and can’t get a refund from app”
  • “My refund back on my card that I order from please cause so did”
  • “Why my order was refunded”

Payments and Charges:

  • “Overcharge my last order”
  • “My order did not go trough but my payment did”
  • “Order placed and cc charged but i didnt place it! Need refunded immediately!”

Activation/ Cancellation:

  • “I like to cancel my order”
  • “Cancel orders”
  • “Need to cancel all orders and i need my refund”

Request for Information:

  • “About a order I didn't receive”
  • “To get help with a question”
  • “Deduction of amount without confirmation”

Cards:

  • “Reason am call wish it was a order that was off my credit card last month a round October I really need my back i what the one that place order”
  • “Want to buy item with a different card”
  • “My debit cards was stolen and has made a purchuse from this website.”

Account:

  • “Som money taking from my account by mistake”
  • “My account has been hacked”
  • “Need to talk to someone about puttingmy money back in my back account”

Return/ Replace:

  • “Address to send return item”
  • “Want To Return My Order, Its To Small.”
  • “I LIKE TO RETURN AN ITEM AND GET REFUND”

Product/ Service:

  • “The order was broken”
  • “My thing came broke”
  • “My order are not placed. Soo. I have alrady payment 208 bt. Its ok i dont want my. 208. But please sir . My sbi account balance 4000 in 15 /10/2018. Soo plaese refund my bank balnce its. My sallry i need my money im not rich person sir”

Staff:

  • “Really upset from the service”
  • “Poor customer service”
  • “Attention customer service, the tablet was ordered in error and you do not wish to proceed with the device and you know it has not shipped and would like to immediately cancel would like to cancel immediately and in full exchange of a refund directly”

Employment:

  • “U guys suck at jobs”
  • “You guys did a *** job on packing my GLASS containers and the BROKE!”

Website/ Application:

  • “App not working”
  • “No record of my order!! I have bank statement but the website has no record for me to track.”

Other:

  • “Pants said 5 dollar change more”
  • “हम अपन ऐडरस चज करन ह”
  • “The order in November 6 can't find it”

Wish Rating Stats

2.2 out of 5 stars
based on 2511 reviews
See all 5019 reviews reviews

Rating stats

  1. 1092 reviews
  2. 490 reviews
  3. 394 reviews
  4. 265 reviews
  5. 270 reviews

Rating trend

About Wish

Top 5 Likes about Wish

Cheap stuff, Variety, Pricing, Different items they have, Variety of goods offered

Top 5 Dislikes about Wish

Customer service, Taking my money, Not being able to get in touch with the company, Customer server, Bad customer service giving you the run around

Wish reviews and complaints

Wish is ranked 31 out of 318 in Auctions and Marketplaces category

Area Served

Worldwide, UK, USA, Europe

Payment Methods

VISAMasterCard

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Wish Stats

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Number of Reviews

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Number of Comments

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Number of Calls

No calls for this period.

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