Wish Phone Numbers and Emails

Toll-Free Number:

  • (800) 266-0172

Wish Emails:

Legal
Privacy Inquiries, Privacy Inquiries
support@wish.com
brand-protection@wish.com
DMCA Inquiries
dpo@contextlogic.com
Europe
More phone numbers and emails Less phone numbers and emails

Wish Contact Information

Wish Website:

Wish Help Center:

Corporate Office Address:

Wish
One Sansome Street, 40th Fl
San Francisco, California 94104
United States

Wish Rating Based on 8.9K Reviews

Rating details

2.0
more details
Customer service
Delivery Service
Website
Price Affordability

Rating stats

Rating trend

Summary of Wish Customer Service Calls

54.5K TOTAL
CALLS
01:01 AVG CALL
DURATION
6% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Wish Customer Service?

Shipping and Delivery Question:

  • “I have not received my package”
  • “I didn't receive my order”
  • “My package never arrived”

Request for Information Question:

  • “Need information on order”
  • “Question a product”
  • “Track my order”

Refund Question:

  • “Refund issues”
  • “Refunded me $85 when I payed &154.31 and got no product ripped off!”
  • “They are refunding an order I want and I don't want a refund”

Activation/ Cancellation Question:

  • “To cancel an order”
  • “Need to cancel order”
  • “I want to cancel the refund”

Payments and Charges Question:

  • “A wrong transaction has been made”
  • “Missing money”
  • “Payment issues”

Account Question:

  • “Cannot log in”
  • “Account issues”
  • “My wish account have not opened”

Return/ Replace Question:

  • “Change address”
  • “Having problems with changing my new address and email and phone number that I have now and haven't had access to my old ones in years..”
  • “Return & Refund”

Product/ Service Question:

  • “I can’t buy anything with my payment card”
  • “I am trying to order a smart wireless Wi-Fi video door and it's 800 MAHH and I try to put my card in and it takes oops every time could I talk to a customer service please”
  • “I try to order mark but not work”

Cards Question:

  • “My money was stolen off my card”
  • “You will not except my credit card”
  • “Unorthorized purchased on stolen credit card”

Staff Question:

  • “Customer Service”
  • “INSUFFICIENT customer service”
  • “Speak to customer service”

Website/ Application Question:

  • “App not working”
  • “I tried to buy something off your website”
  • “Not getting response via site”

Employment Question:

  • “Quiero comunicarme porqué estube esperando una mercancía que pedí que se supone que llegara el día 19 de Julio y no he recibido nada deseo saber que pasa si no que me renbolcen el dinero por favor”
  • “Fraud stolen money inside job”
  • “U guys suck at jobs”

Other Question:

  • “To make sure I have the right address for wish”
  • “Me estan asiendo fraude”
  • “Paquete no recivido”

About

Top Wish Services

Shipping Service, Customer Care, Deal

Top Wish Products

Account, Website, Mobile Application

Wish Pros and Cons

Pros: Cheap, Good prices, Price, Cheap prices, Prices

Cons: Poor customer service, No customer service, Not being able to get in touch with the company, No way to contact a live person, That i cannot contact a live person to discuss my issue

Wish reviews and complaints

Wish is ranked 73 out of 451 in Auctions and Marketplaces category

Area Served

Worldwide, UK, USA, Europe, Asia, Canada, Other, Australia

Payment Methods

VISAMasterCardPayPalAmerican ExpressDiscover

Compare Wish To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Amazon India
478 reviews
2.1
Aliexpress
13143 reviews
1.7
Ebay
25420 reviews
1.8
Write a review
Do you have something to say about Wish? What happened? What can we help you with?
Submit review Don't show this popup