Colorado Springs, Colorado
Not resolved
2.0
Details
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
Warranty
Website
0 comments

I placed an order for an $18 case in August. I knew that shipping wouldn't be speedy, so I didn't expect the item until about six weeks later.

So, in September, I contacted Wish because I hadn't received my order. Their automated system (apparently you cannot contact a live person), offered me credit for a new item. So, I ordered the same item. It was expected to be delivered to me around December 2nd, but it didn't arrive.

So, I contacted the automated system, which suggested that it could be late - like as late as December 27th. It wasn't a Christmas present, so I wasn't worried. Then, I checked my account to find that Wish claimed that the order had been delivered. It never made it into my hands despite their claim.

It was an $18 lesson to me... I hope you don't order anything from this company and if you do, I hope it isn't anything pricey.

Product or Service Mentioned: Wish Shipping Service.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $18.

Preferred solution: Let the company propose a solution.

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