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Update by user Jan 23, 2021

We were able to get to the bottom by having me choose a different item to replace the out of stock item and I sent my replacement choice.the next day received emails from a different group of people and they went all the same to the beginning and no explanation for thi

Original review posted by user Jan 23, 2021

November I ordered a tent and a few other things I got a message that the tent was out of stock. my mom found the tent and ordered it for me for a surprise birthday time went by I have not received the last couple of items.but 74 days have gone by and I still have not received a answer on what is going on.two or three weeks ago I was given the opportunity to choose a replacement item and I was looking around and saw a Huge Over Stock sale and there was the tent I have been trying to get and I was told each time it was out of stock .I took screenshots and sent it back to replace the tent.the sale on the tent started at 70% off and ended 90% off so I was under the impression that it was all done since I got a message from them.

The next day I got a message from a new group of people and they went all the way back to the beginning I asked what happened and no response I have sent email to them with screenshot and even one that was sent to me that had a sale on Crystal *** pipes and I really don't think that is okay

User's recommendation: They have good deals I will still shop there.there is no reason for me to miss out on the sale prices.

Preferred solution: I want my tent it is a over stock item and it should be no problem for them and I want to know what was the reason for this and how come I was never responded to.i also think/ feel that I should receive a wish gift card of 200.00.

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