First, they want copies of bank statements. Second, they fail to explain when you accept the free gift, you no longer qualify for promo codes.
They just flat out lie about items Third, they refund minus shipping or they refund wrong amount. Fourth, they charge shipping on items that actually never got shipped(really)?
Fifth, they can't even provide tracking for your item(s) after the first week, (and for me, it's been over 60 days) The company has some strange make believe customer service reps with their names. Better business bureau must be in cahoots or with has paid a hefty dollar, because when wish provides a computerized statement advising to visit their helpless website and helpless number, BBB deems this as "good faith" effort in resolving your complaint, despite print outs of false advertising, promised refunds, screenshots of incorrect amounts ECT., Further legal action, possible class action lawsuits should be filed.
Product or Service Mentioned: Wish Customer Care.
Reason of review: Return, Exchange or Cancellation Policy.