Verified Buyer

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

New Reviewer
0 comments
1.9

Item marked delivered to Annapolis Maryland but I don't live there. Contacted carrier and they tracked the package.

Was shipped to the address the shipper/seller provided so the carrier cannot issue my a refund claim and that I needed to contact the shipper/seller. Went through the Wish app and trying to contact customer service is impossible. I hit the tab for customer service, I'm brought to a virtual assistant. Go through the motions with that with no help.

Go to report an issue, I get sent back to the virtual assistant. I tried calling but the message I get is, "Thank you for calling Wish. Currently, Wish does not accept phone calls.... " Why have an 800 number if you don't take phone calls.

Tried sending an email to support@***.com but nothing.

I need to talk to a real person but customer service or support seems nonexistent. They're great at taking my money and lousy at giving it back.

User's recommendation: Don't use this service. Yea, prices are low but deliver time and service are way below standard.

Product or Service Mentioned: Wish Shipping Service.

Monetary Loss: $85.

Preferred solution: Full refund.

Wish Pros: Cheap pricing, Wide selection of products.

Wish Cons: No customer support, Shipping costs, Delivery times are not advertised until after you pay, No way to contact seller.

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Wish Reviews

  1. 4426 reviews
  2. 1811 reviews
  3. 1169 reviews
  4. 629 reviews
  5. 614 reviews
Wish reviews