Not resolved
1.0
Details
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
Warranty
Website
0 comments

My granddaughter told me about wish.com & out of curiosity I went online & check them out. I opened an acct & made a purchase almost a month ago.

I went online & saw that the payment had been made by my bank almost immediately. The next day I went to my acct on wish.com to see if the order had been processed or even shipped but it says I haven't placed any orders??? I have tried my best to find out what is happening but when I go to the help section my problem isn't listed anywhere & as I continue through the process I eventually get to a point there is nothing left for me to check. I then called the customer service number & got a recording referring me back to the website & no other way to contact them.

The customer service department is basically non-existent & the only thing I can do is dispute the money through my bank which will cost me more money!

I also have NOT received the order! I think the whole website is a rip off & the seller's send out just enough orders to keep people coming back.

Product or Service Mentioned: Wish Shipping Service.

Reason of review: Poor customer service.

Monetary Loss: $9.

Preferred solution: Full refund.

Wish Cons: Failure to give any customer service.

  • Online shopping scam
  • Bad Selling Platform
  • Terrible Customer Support
  • Stealing Payment
  • Cheap Retailer
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