Verified Reviewer

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

New Reviewer

Original review updated by user Jan 25, 2021

The issue that I have experienced was: Nov 12 2020 I ordered a "NEW Atomic Projection Alarm Clock". Total order price 585,13 SEK (incl delivery cost 508,69, discount code -25,43, activated refund -32,13 - all in SEK).

I was very early informed that the article should be delivered Dec 27. Around Dec 7 I received a thin package containing an approximately 5 cm in diameter rubber "cloth" - which I obviously did not perceive as the item I ordered from Wish. As I could follow the delivery on Wish tracking app I suddenly saw that they said that the article was delivered to me Dec 7. After that I have had an almost daily mail conversation with Wish Customer service where I claim that I have not received the item I ordered - and they claimed the opposite.

After a while, I realized that the "rubber cloth" was the item they claimed was delivered, after which I sent a photo of it plus a photo of the package, pls see attached files Then I got a refund in Wish Cash which however can only be used for purchases on Wish. I have explained in many emails that I am not happy with this due to the fact that I do not feel that I want to risk being cheated again and partly that I think they have acted provocatively badly when they send this totally useless rubber cloth instead of the ordered clock radio. After a number of more emails, I decided to place a new order on the same item using the Wish Cash balance that I have. Then I saw that they have added 113 SEK more.

I have asked - in many emails - why they have done so, but they always answer that I should create a Ticket on Wish customer support. But, when I try to do this, I always get the message that I have already received a refund.

I.e. "dead end"!

User's recommendation: Do not accept to pay before delivery!

Monetary Loss: $70.

Preferred solution: Full refund.

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Wish Reviews

  1. 4426 reviews
  2. 1811 reviews
  3. 1169 reviews
  4. 629 reviews
  5. 614 reviews
Wish reviews