Not resolved
1.1
Details
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
Warranty
Website
0 comments

I am EXTREMELY disappointed in this app to say the least. I just signed up on wish May 2019 and placed SEVERAL ORDERS.

one being two baby diaper bags: one in beige and one in blue. I received the beige one on time, however, the blue bag claimed to be delivered as well through the app but I didn’t receive it. In the app, under order history, I clicked on the BEIGE BAG to confirm my order and rated the seller quite nicely. When clicking on the “delivered” blue bag, I put a claim to wish that I didn’t receive it.

Wish informed me to wait a few weeks then reach out to them prior to June 22nd. I reached out to them MULTIPLE TIMES AFTER and now they are denying me a refund because “I had already confirmed my order”. This is absolutely a LIE!! I confirmed the BEIGE BAG NOT THE BLUE!

They are shown on SEPARATE LINE ITEMS IN THE APP UNDER ORDER HISTORY WHEN ASKING TO RATE AND CONFIRM DELIVERY!! I am NOW in a back and forth war with whoever the *** I am messaging back and forth continuing to open up conversations with NO HELP WHATSOEVER!!!! I would like to see my claim RESOLVED as this is completely unjust to ALL BUYERS ON THIS APP!!

Please someone with COMMON SENSE reach out to me to resolve this. I have gone as far as reaching out to the CEO on LinkedIn to get some answers to the deceitfulness I have unfortunately experienced on my FIRST ORDER

Product or Service Mentioned: Wish Shipping Service.

Reason of review: Order processing issue.

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment