Hello Wish! I have filed a complaint to Wish Support, regarding multiple issues with promotion codes/rewards points codes not applied to orders.
We’ve been replying back and forth and the issue have not been resolved. To begin, I’ve stated to you (Wish Support) I always enter unexpired promotion codes/rewards points codes to orders; however, your automatic system is faulty and not applying promotion codes/rewards points toward purchase, resulting in loosing promotion codes and rewards points in its entirely (can’t be use on other orders). Wish Support, last replied to me (promotion codes/rewards points can’t be use on shipping when item is free).
Wish, that statement is false and I will prove you with a photo of a purchase I made (free item only pay shipping) applying promo code/rewards points and was accepted by your automatic system. Wish needs to improve their faulty automatic systems as is not reading nor applying promo codes/rewards points toward a purchase in a proper way.
Product or Service Mentioned: Wish Deal.
Reason of review: Problems with payment.