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2.7

I ordered a 49” tv about 1 month ago and it arrived broken. I contacted customer support and requested a refund or exchange of the item.

I was provided a USPS FLAT RATE SMALL BOX return label. 1. A 49” tv is too large to ship through Usps 2. This is NOT a small box!

I contacted support again requesting an adequate return label explaining that it could not be shipped through Usps and again I was provided a Usps flats rate small box return label.

I am out $230 at this point and can’t get a old of anyone that can assist. Very frustrated at this point!!

Reason of review: Damaged or defective.

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Guest

I didn't have a return label in my parcel

Guest
reply icon Replying to comment of Guest-1517025

You don’t get return labels with your order. You will be emailed one (sometimes a blank return label) if you want to return an item.

Guest
reply icon Replying to comment of Guest-1796350

I don't have a return label

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