Wish

I'm a seller who selling some products on wish.com

I have sold my items here almost 1.000 pcs and wish.com refund the payment to the customers almost 40%, and their reasons is: shipping take too long. What the *** is this? All my shipping has valid tracking number, and they took my money and they marked as refunded to the customers, even on usps tracking site the item late for delivery for 1 day only, they will take your money. The seller can not contact directly to their customers, and after wish.com take your money for refunded reasons, the ticket will be automatically closed, and you can not give any answer or reasons.

This is never happened to me on ebay, amazon, or anywhere, except on wish.com

All my items also has free shipping, but wish.com charge the shipping for each items, and they take the money.

Wish.com also raised my prices without permission between 20% -100% from the price that I entered in their system, and they take (stolen) the difference.

After survey and learned many complaints on internet, I can take a conclusion that wish.com is scam monster.

They stolen the money both from their seller and buyers. I saw hundreds of complaints from the wish.com buyer if they got no refunds even they didn't get the items.

Beware and stop using wish.com

I hope GOD will stop them and I hope God will give punishment for those who had taken other people's money and then give them a deserving disease.

I bought a jumper advertised as pure cashmere. When I received it I realised that not only was not cashmere but it was very poor quality.

I tried to start a return but my account was blocked. I had to send my id to unlock it...do not ask me why. They would not unlock it. I had to theater them.

Finally they unlocked it and I managed to request a refund. They eventually sent me the return label but they want me to pay for the return fees. In fact, the only option I have to generate the return label is to choose the only available option: I have changed my mind. How ridiculous is this?

It is a scam! So they missell products, produce false ads and then will not refund as customers who need to pay for the return fees would probably give up. These are professional fraudsters!!!

Moreover my account was hacked and utems bought on my behalf. Security =0

I have attempted since 11/10/23 to order a particular item, this being the TV Series Friends Monica's Apartment building. My first order was not received by Wish, however Afterpay received it & charged me the 1st payment, cancelling the other 3.

2nd order was for the above, plus Friends Central Perk. I received Central Perk, built over a month ago, however the apartment was cancelled due to no stock. 3rd attempt, cancelled, no stock. 4th attempt, cancelled, no stock.

But apparently I am receiving another Central Perk? I did not order 2. After my final attempt for the apartment, I went back to the sellers page to find my item in stock.

What happened? I have asked so many times for someone to look into this, however I continue to get generic responses that do not answer my questions or attempt to resolve my issue no matter what I say.

The seller known as patata

Is a scammer who is advertising

WLtoys Quality products

And intentionally sending the wrong item intentionally and and says it's because it was sold out

And

Not allowing for free shipping on a return of that item

I purchased 2 WLtoys A959 1:18 RC Car 4WD 2.4GHz Off Road RC Trucks 70KM/H High Speed Vehicle RC Racing Car for Kids Adults

And for both of those items I received children's toys of not hobby quality nowhere near anything close to what I wanted and had purchased

This is the items I received wouldn't have cost him even $3 doesn't even go 2 km an hour has nothing adjustable no esc no brushless motor and it is not a 1/18 scale RC car

And they won't give me a refund unless I send it back which I'm happy to do as long as they give me a label to do so as it is their fault I've ended up with this wrong item they knew it was the wrong item before they sent it and still sent it anyway surely it's against which policy for them to ask me to pay for shipping on a return under those circumstances

The seller's name is patata

And he is just going around in circles with me is now back to the what will it take for you to keep the product

instead of ok I have initiated a full refund

How can I get this sellers information to hand over to consumer affairs because it needs to be done

I have used Wish for over a year and have purchased 600 items. When I make a purchase, I use a prepaid credit card with the same card number each time.

I have had one complaint that I have sent to Customer Service. I was kind in my initial letter. Without any warning my account has been blocked until I give the company a copy of my bank statement. I do not pay with a card connected to my bank in any manner.

I cannot get an answer about this. All the company does is repeat what I have asked. If I do not receive a reasonable answer by Christmas, I will request a fraud investigation with every organization available and will upload my communications with Wish on Facebook and warn people from using the company.

They do not have a number that reaches a human. I am not the only person with this story.