Wish Reviews

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Phones Purchased From Wish Were Counterfeit

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Phones Purchased From Wish Were Counterfeit
The wish assistant does not allow me to contact support because it is past the return window. But my lawyer informs me that I have 2 years to file for counterfeit merchandise charges against a retailer. He also informs me that the retailer has 30 days to issue a 100 refund (Purchase Price AND Shipping) after they notified of the counterfeit merchandise they have sold. If the retailer fails to refund, criminal charges will be filed against the retailer for selling counterfeit merchandise. I included screenshots in my previous email, and you have the order number. This is ALL of the information you should need. My experience with these phones has been a nightmare. First, I tell you I haven't received the phones, but you tell me they have already been delivered. I tell you again they haven't...you say they have. I received them a WEEK later!!! Then, because of Covid and work schedules, we did not have the time or opportunity to activate the phones until this week, only to find out that WISH has sold us COUNTERFEIT phones instead of the phones I ordered. AND knowing I live in the U.S., phones that are not compatible with ANY U.S. CARRIER!!! I have emailed support 11 times about this issue and have received the exact same email reply every time, which is not even applicable for the current issue! They are obviously not reading the emails and have no intention of even attempting to resolve this or correcting their criminal behavior! Again, I demand a FULL refund (including all shipping charges) IMMEDIATELY!!!!

User's recommendation: Check EVERY purchase to make sure it is legitimately the item you ordered.

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1 comment
#2111898

Same issue here

Featured
ID
#2459715 Review #2459715 is a subjective opinion of poster.
Loss
$260
Preferred solution
Full refund
Most helpful review
I'm a seller who selling some products on wish.com I have sold my items here almost 1.000 pcs and wish.com refund the payment to the customers almost 40%, and their reasons is: shipping take too long. What the *** is this? All my shipping has valid tracking number, and...
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179 comments
#2031435

So, you are verifying what I said, wish.com is not trustworthy! The item I ordered was not shipped to me by the seller as the item, without packaging should have weighed over 60 ounces, but what was received weighed just over a standard letter, about 4 ounces.

I sent a copy of the USPS shipment tracking info to wish and based on the shipping weight alone it was obvious that the seller scammed me. Wish should have stood up and told the seller to send the correct item, but they didn't, they backed the seller instead, so I was forced to get my bank to collect the money back from Wish. Because of handling it that way, Wish froze my account which hurt other sellers as I had over $200 in product I was going to order from other sellers. Your post shows that Wish can not be trusted by anyone, buyer or seller, and should be banned.

Wish is not good for either of us, and based on my research they are known for being scammers. By the way, what type of products do you sell on their site?

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ID
#887634 Review #887634 is a subjective opinion of poster.
Location
Jakarta, Jakarta
Cons
  • Fraud company
  • Stolen the money both from seller and buyers
  • Worst marketplace
Reason of review
Fraud, Scam company, Dishonest.
Loss
$1700
New Reviewer

Trying to put my new debit card in

I'm trying to put my new debit card information in and it will not let me change it can somebody call me please
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ID
#3288130 Review #3288130 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania

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New Reviewer

Bestelling niet ontvangen

heb een aquariumpomp gekocht en vind er iets meer van terug op bestelgeschiedenis ging verzonden worden op 19 januari 2022
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ID
#3285903 Review #3285903 is a subjective opinion of poster.
Location
Evere, Brussels Capital
Preferred solution
Deliver product or service ordered

Problems w orders

Items has not been delivered but it's sending me a email that it has and I haven't received anything
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ID
#3284921 Review #3284921 is a subjective opinion of poster.
Location
Natchitoches, Louisiana
New Reviewer

Canceled order

I accidentally swiped on my phone and it bought all the items that I did not want just yet I need a refund.
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ID
#3277676 Review #3277676 is a subjective opinion of poster.
Loss
$300
Preferred solution
Full refund

Haven't received my order and can't track it

I paid for my order on the 3rd of December last yr ,haven't received my order no email updates and am trying to track it and it tells me I haven't made an order yet so now I don't know if the order ha arrived or not coz my expected delivery date is from 06/01/2021 to 21/01/2022 but still updating email yet
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ID
#3273181 Review #3273181 is a subjective opinion of poster.
Location
Johannesburg, Gauteng

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New Reviewer

No way to contact wish directly

About to loose $387 that has not arrived They have to tell me where to pick up my merchandise and send me a code to pick order up. I have not code as yet.
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ID
#3272527 Review #3272527 is a subjective opinion of poster.
Location
Orlando, Florida
Loss
$387
Preferred solution
Deliver product or service ordered
New Reviewer

Resolved: Shipping time

Update by user Jan 19, 2022

Company fixed the issue and I have been provided with apology.

Original review posted by user Jan 19, 2022
Setting water teeter tcgusfhdghdfhhdfhhxhhfgvxhfjddhdcgmfggdhghhdjdjdhdjdjddhdhdn dkdjdjdjxjdndjsnfb

User's recommendation: 423****.

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Resolved
ID
#3271399 Review #3271399 is a subjective opinion of poster.
Location
Kansas City, Kansas
Preferred solution
Full refund

I am not getting the items from wish from long back time

Like I couldn't contact the any one from you end,so I need help for the delivery status of the items or I want to know the agent of your courier partner of your company. Thanks you Happy
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ID
#3270179 Review #3270179 is a subjective opinion of poster.
Location
Bengaluru, Karnataka

Urgent help regarding my order

My parcel was not delivered to the address or my address which I gave and I'm really upset about it .
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ID
#3269740 Review #3269740 is a subjective opinion of poster.
Location
Brisbane, Queensland

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
I have tried to pick up my items several times at Notary Hut. There has-been notes on the door this last note from January 12, 2022 stated they will be closed from January 12 to the17th. PLEASE DON'T LET THIS STORE RETURN MY 10 ITEMS. TIS IS NOT THE FIRST TIME THAT...
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ID
#3269607 Review #3269607 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered
New Reviewer

Cannot access account

Request to upload photo...will not accept becoming fustrated..thinking of giving up!!!!!!!!!!!!!!!!!!!!
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ID
#3267724 Review #3267724 is a subjective opinion of poster.
Location
Perth, Western Australia
Product
Wish Website
Pros
  • Someone needs to call me
Cons
  • Customer service is a waste of time they never refund your money
Preferred solution
Deliver product or service ordered

I’m still not resolved my problem the wish app said they can’t help me that they show my package was delivered. FedEx said they delivered it to the wrong address and person

FedEx delivered my package to a wrong address provided by the shipper and now I'm upset and want my money back now

User's recommendation: No , stay awy.

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ID
#3265946 Review #3265946 is a subjective opinion of poster.
Location
Escondido, California
New Reviewer

Scammed

Got the wrong item shipped to me and only half my order got refunded when it was supposed to be a full refund
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ID
#3264287 Review #3264287 is a subjective opinion of poster.
Location
Carmichael, California

As I said it will not let me pay the outstanding amount and I have been blocked from the company because of this issue I have spent a lot of money with Wish over the years and over a matter of £4 it i

I am trying to pay my outstanding payment with the company and cannot because it will not let me Ive tried and tried and tried I am very disappointed with the company I ordered Company £4 and I cannot clear this outstanding amount not very happy with the situation
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ID
#3264139 Review #3264139 is a subjective opinion of poster.
Location
Blackburn, England
New Reviewer

Having difficulty for my order, organic store in Beaverton doesn’t take, says Full

I have 7 item and try to make a payment, and the store in Beaverton, organic isnt taking, it says Full, can you provide other stores nearby, Tnx!

User's recommendation: Good stuff but why charges more, balance it.

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ID
#3263995 Review #3263995 is a subjective opinion of poster.
Location
Federal Way, Washington
Preferred solution
Shipping address and processing

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