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Wish

Wish Reviews

www.wish.com
What is your customer experience with Wish?

Wish Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Wish reviews show a 2.0 star rating from 7,619 customers, 8% would recommend, with 72% unfavorable feedback; consumers note cheap prices but widespread dissatisfaction and frequent requests for refunds and better customer service.

Key Takeaways for Future Customers

  • Expect low prices but plan for slow delivery and order issues.
  • Be prepared to pursue refunds; keep screenshots and order records.
  • Customer support is limited; phone help often unavailable.

Negative Feedback / Risk Areas

  • Frequent customer complaints about missing or wrong orders and billing problems.
  • Poor response times and unresolved refund requests create high risk.
  • Account access glitches and frozen seller funds reported.

Positive Feedback

Users cite cheap prices and good deals as the main benefit.

View full overview ›

Media from reviews

Wish - Need ticket number to send back items and get a different size
Wish - Need ticket number to send back items and get a different size - Image 2Wish - I ordered some items for pick up now...Wish - I want to talkWish - Your product is not workingWish - No order number or orederWish - Osamamasarwa094@***.com
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Anonymous
map-marker Aubange, Luxembourg

Problème du comte

Am încă probleme pentru ca ei îmi cer anumite chestii la care eu nu am acces și bani mei sunt încă blocati

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Anonymous
map-marker Jakarta, Jakarta

DO NOT SELL ON WISH.COM

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AI Highlights
  • - Wish refunded ~40% of orders for slow shipping despite tracking; shipping charged.
  • - Can't contact buyers; refunds issued; tickets closed.

I'm a seller who selling some products on wish.com

I have sold my items here almost 1.000 pcs and wish.com refund the payment to the customers almost 40%, and their reasons is: shipping take too long. What the *** is this? All my shipping has valid tracking number, and they took my money and they marked as refunded to the customers, even on usps tracking site the item late for delivery for 1 day only, they will take your money. The seller can not contact directly to their customers, and after wish.com take your money for refunded reasons, the ticket will be automatically closed, and you can not give any answer or reasons.

This is never happened to me on ebay, amazon, or anywhere, except on wish.com

All my items also has free shipping, but wish.com charge the shipping for each items, and they take the money.

Wish.com also raised my prices without permission between 20% -100% from the price that I entered in their system, and they take (stolen) the difference.

After survey and learned many complaints on internet, I can take a conclusion that wish.com is scam monster.

They stolen the money both from their seller and buyers. I saw hundreds of complaints from the wish.com buyer if they got no refunds even they didn't get the items.

Beware and stop using wish.com

I hope GOD will stop them and I hope God will give punishment for those who had taken other people's money and then give them a deserving disease.

Loss:
$1700
Cons:
  • Stolen the money both from seller and buyers
  • Worst marketplace
  • Scam company
Reason of review:
Fraud, Scam company, Dishonest.
View full review
180 comments
Ajay Njg

My projects is rong please return my amount

Paul Atl

So, you are verifying what I said, wish.com is not trustworthy! The item I ordered was not shipped to me by the seller as the item, without packaging should have weighed over 60 ounces, but what was received weighed just over a standard letter, about 4 ounces.

I sent a copy of the USPS shipment tracking info to wish and based on the shipping weight alone it was obvious that the seller scammed me. Wish should have stood up and told the seller to send the correct item, but they didn't, they backed the seller instead, so I was forced to get my bank to collect the money back from Wish. Because of handling it that way, Wish froze my account which hurt other sellers as I had over $200 in product I was going to order from other sellers. Your post shows that Wish can not be trusted by anyone, buyer or seller, and should be banned.

Wish is not good for either of us, and based on my research they are known for being scammers. By the way, what type of products do you sell on their site?

Paul Atl

If you are a valid, honest seller, do not sell on Wish. They tell you the money is refunded, but tell the customer that they can not get a refund.

WISH IS A SCAM! Use eBay or Amazon as they are reputable.

Guest
reply icon Replying to comment of Paul Atl

I quit working with wish. I decided they don't promise when the Bath addict in Myrtle beach did not even come at the store and did not would not open the store after i waited for an hour her loss. Won't be working with her

Guest

Wish is chinese shopping site, eveything is shipped from china which can take upto 2 months to arrive so before you make an order please make sure you're willing to wait upto 2 months are even longer. If you can't wait then please do not order,

Paul Atl
reply icon Replying to comment of Guest-1958953

I understand that but in my case the item has been waiting in US Customs since April 29th for pick up and delivery to the US Post Office. The seller I bought from has done nothing except send out the same electronic responses over and over.

They never reached out to their shipper to find out why the product was not picked up by the and brought to the US Postal Service for delivery to me. I am a reseller and I can not rely on sellers who lie and do not provide end to end shipping.

Paul Atl
reply icon Replying to comment of Guest-1958953

In-Basic Store is a SCAMMER AND DO NOT BUY FROM THEM! They do not monitor end to end shipping and once something lands in the US they blow it off.

I've been waiting for my product since April 29, 2021. DO NOT BUY FROM THEM!

Guest

The same here those f..kers are scammers, the keep refunding our money to they customer for some BS reason ...

Nadine B Cvm

I know how you feel I’m dealing with the same *** I’m getting my attorney on it I’m done playing their games

Guest
reply icon Replying to comment of Nadine B Cvm

I know what you all mean I placed an order October 23rd today is November 13th still have not received my order they took my money out of my checking account and all I get are bunch of emails that mean nothing. Will never order from wish

Guest

Wish was this way before COVID nOW THEY USE IT AS AN EXCUSE COVID OR NOT i want my money back

Guest

LETS ALL FILE 1 BIG CLASS ACTION SUIT AGAINGST THEM

Nadine B Cvm
reply icon Replying to comment of Guest-1893389

I’m getting my attorney on my case

Guest
reply icon Replying to comment of Nadine B Cvm

count me in. whey stole my money to.

also, I make a refund to the customer so wish not to keep the money for themself they didn't issue a refund to the customer. I can contact my customers as they need register item to my website, so I getting them to contact numbers mazzas@***.eu

Guest

It does take items too long, Ive been waiting for a package now for 6 weeks, I plan on cancelling my order also.

Nadine B Cvm
reply icon Replying to comment of Guest-1889505

I’ve tried canceling orders and they refuse saying it’s been shipped been waiting since May

John D Pcp

Wish are a scam, they do not refund customers believe me. 2 products ordered Feb 20.

Still not here and they will not refund me.

Absolute con company and the system should shut them down. Do not sell or buy anything from them.

Sheronda L

It’s a scam. I’m on the other end of this.

As a customer. The shipping and tracking is never accurate. It just shows item went to customs and nothing from there. I have had orders in since early March and it never shows anything other then customs.

No delivery attempts nothing. Not on single piece has shown up. This has happened on the last three attempts to order stuff from Wish. NOTHING has ever shown up.

My sister orders from them and her stuff comes, albeit slowly.

On my account, nothing EVER comes. They eventually send me a refund after months of trying to wait for the produce.

Guest

Well we the customers don’t always get our stuff on time. So it’s pointless for you to get mad or upset when we are the ones spending the money.

It’s bed. 3months and I haven’t got my packages at all and feed BS

Guest
reply icon Replying to comment of Guest-1882922

yep,i myself have gotten screwed by them too have three orders that tracking shows in china and all should have been here over two month's ago and partial refund what a joke i rather just have my full refund i will find those items elsewhere and when they do the partial it always two weeks later and every time in past that was not possible or even getting full money back in short [STAY AWAY FROM WISH] #WISH=SCAMMERS

View more comments (179)
Angela J Eux

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I ordered some items for pick up now...

Wish - I ordered some items for pick up now...

I ordered some items for pick-up now that they're ready. I can't log on to find out where to pick them up from.

Loss:
$15

Preferred solution: Full refund

View full review
Ronda G Lxy
map-marker Baton Rouge, Louisiana

Need ticket number to send back items and get a different size

Wish - Need ticket number to send back items and get a different size
Wish - Need ticket number to send back items and get a different size - Image 2

Need a different size but no ticket to send back. I only have 30 days just need a different size please

Thanks [PERSON_NAME]

Preferred solution: Different size 38/39

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Yvette K Tcm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Detroit, Michigan

Hello my name is Yvette Knight I...

Updated by user Aug 07, 2026

When you are ordering on line make sure you have the right size and make sure it's the item you wanted. I couldn't take a picture of the item to send to them.

Original review Jul 22, 2026

Hello, my name is Yvette Knight. I ordered some jeans from Wish.

I received them on July 18th, 2026, but the jeans don't fit right.

I tried to take the picture online, but the icon is not letting me click on it. I'm trying to send the jeans back.

Loss:
$26

Preferred solution: Full refund

View full review
Michael L Sih

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Bomaderry, New South Wales

Can you fix glitches, please?

Can you fix glitches, please? it wont login this load.

And it keeps on loading and it keeps on loading it keeps on loading. It keeps on loading keeps on loading keeps on loading keeps on load.

Preferred solution: Price reduction

View full review
Resolved
Angie Priscilla P Eul

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Commande du 2mars je veux les dates de livraison prévue sur mon historique de commandes

Bonjour, mon nom est Angie Priscilla.

Comment allez-vous?

J'ai des commandes que j'ai faites depuis le 2 mars, y compris le 5 mars et avant.

Je voudrais savoir si je vais les recevoir bientôt, car je ne les vois plus sur l'application Wish dans l'historique des commandes. S'il vous plaît, veuillez m'écrire ou m'appeler au (819) 329-****.

Cordialement,

Angie Priscilla Prosper

Loss:
$41
Pros:
  • Problems to contact
Cons:
  • Con

Preferred solution: Deliver product or service ordered

View full review
Joshua W Llr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Change of address

AI Highlights
  • - Need to change address and zip; items went to the wrong address.
  • - Call me at 404-697-****; advise when I will hear back.

Ñeed to change my address & zip çau yal sent my items to wrong address yeah I need customer service for somebody to pick up the phone and we talked to them and not emailing please send me some information back about this problem or give me a call at 404-697-**** how long do I have to wait to hear something back from y'all

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Patricia B Rfr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I JUST WANT WHT I PAID FOR!!! WHERES MY JACKET!!!!!!!

I did not receive my item. My jacket, I paid $40.00 for it and did not get it.

I got an incomplete delivery notice. What the *** is that?

Loss:
$37
Pros:
  • Mostly good items but the deliveries why cant u knock on the door
Cons:
  • I get robbed during deliveries

Preferred solution: Deliver product or service ordered

View full review
Milton B Tzt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I have received my order

My order was deleted from my app. I've placed my order online back in November. I've been waiting for a long time now, and I've been using this app for 5 years?!

Preferred solution: Deliver product or service ordered

View full review
1 comment
Guest

Hi Milton, thank you for being a loyal customer for the past 5 years. We sincerely apologize for the delay and the confusion regarding your order history.

To help us investigate this immediately, please email us at support@***.com with the email address associated with your account.

Our team will look into this and ensure we get your order sorted out. Wish Support Team

Farrah S Fwc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Gainesville, Georgia

Customer service

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THE PHONE NUMBER WORKS BUT WISH DOES NOT OFFER CUSTOMER SUPPORT ON THE PHONE. WHAT KIND OF APP OR COMPANY DOES NOT OFFER CUSTOMER SERVICE ON THE PHONE.

Pros:
  • Cheap affordable products
Cons:
  • Says item was delivered

Preferred solution: Full refund

User's recommendation: DO NOT CALL THE NUMBER IT'S A WASTE OF TIME

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Magid K

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

They said the package was delivered at my front door. They send the package to a total different location. No way this is a mistake. Calling the bank and reporting a fraud. Definitely deleting the

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AI Highlights
  • - Package not delivered; app shows delivered.
  • - It went to a different address; information is missing.
  • - I am reporting this to my bank for fraud.

Package never was delivered, like the app says. Call USPS.

My package was delivered to a totally different address; unfortunately, they can't give me the information. This is not a mistake. Reporting this to my bank for fraud. Definitely no more Wish for me.

It's a hassle calling them back. They don't have a phone service.

Loss:
$1704
Pros:
  • Some prices
Cons:
  • No phone number to talk to a real person

Preferred solution: Full refund

User's recommendation: Definitely delete the app.

View full review
Cathie C Atl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Bodmin, Cornwall

Never received a confirmation code making vouchers useless

AI Highlights
  • - Email and phone contact don't work, with long wait times and busy signals.
  • - £147 of Grandchildren's Xmas vouchers cannot be used.

I tried emailing this company which doesn't work, neither does the phone number, or it will ring and you wait for ages, then it comes up with user busy when you try again, £147.00 of Grandchildren's Xmas vouchers unable to use!

Loss:
$147
Pros:
  • Handy by post

Preferred solution: Activation code

View full review

Auctions and Marketplaces Expert Talks

How to Save Money and Shop Wisely

How to Save Money and Shop Wisely

A shopping expert, Trae Bodge shares smart shopping tips on how to enjoy safe shopping online, find the best deals and sales and shop wisely without spending more.

Read full article
Trae Bodge
Trae Bodge

Trae Bodge is a shopping expert with 10 years of experience. True runs a platfrom called Truetrae.com where she shares money-saving tips with consumers.

Aaron J Uxn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Y'all sent my package the wrong address

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I sent my package to the wrong address. I need to get it. My package, y'all, was sent to the wrong address.

Loss:
$21

Preferred solution: Deliver product or service ordered

User's recommendation: Aaron joesph

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MUHAMMAD U Wdq

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Payment issue

Contains 1 confidential file for company representatives

My withdrawal money not arrived what wrong please solve my problem I already complain six times but no response no solve problem

Loss:
$3000

Preferred solution: Deliver product or service ordered

View full review
Thomas O Zqo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refund from fraud app

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AI Highlights
  • - The app was fraudulent, charging a delivery fee I paid, then claiming I won a bag; it also said I enrolled in a $59/month gym membership.

They had a fraudulent app that was supposed to be for a AAA bag of stuff for road hazards, and then I paid the delivery money. After that was paid, it came back that said I just bought an entry for a chance to win this bag, which was untrue.

It was supposed to be for the delivery of the bag, and then they said because I signed up for this, that now I signed up for some kind of gym membership that is gonna cost me $59 a month, which is fraudulent. It was all fraudulent. All your companies are fraudulent.

Whoever owns them should be put in prison and locked away and never come out. He's a pariah that just sucks on people looking for a good deal, so go *** yourselves, you piece of.

Loss:
$11

Preferred solution: Full refund

User's recommendation: You could pay back my *** money

View full review

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