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Resolved

Resolved: Wish in Birmingham, England - I ordered wedding rings and engagement ring and a men's ring

The items never came to this address
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Review
#1680485 Review #1680485 is a subjective opinion of poster.
Pros
  • Low prices
  • Low price
Reason of review
Order processing issue
Resolved

Resolved: Wish in Apex, North Carolina - Because of my order that are not coming

Update by user Oct 09

It's not resolve but I need either my money or my stuff

Original review posted by user Oct 09

I want to know if u could send my stuff back to me but to valentines va 23887
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Review
#1675634 Review #1675634 is a subjective opinion of poster.
Pros
  • I like it i did get some of my stuff
Cons
  • Lost order
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered
Resolved
3.1
Details

Update by user Oct 06

I think this may be resolved: After calming down and going back to the Wish.com, I've noticed a statement pertaining to the $0.50 purchases that I didn't see before. The notice states that only 1 purchase per day allowed and being the first to make the $0.50 purchase...

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Review
#1671973 Review #1671973 is a subjective opinion of poster.
Pros
  • Wide variety of items to choose from with amazing prices
Cons
  • Change the price of items already paid for
Reason of review
They wait until I paid for 18 items to tell me that after my purchase, the items are no longer on sale and would I like store credit or to pay the remaining balance of the items or would I like to wait 14 for the purchase to return to my card account.
Loss
$13
Preferred solution
Changing the purchase price after the transaction is a scam! Wish.com should honor the initial payment agreement and let me the items (all) for what I paid for!
Resolved

Update by user Sep 15

Just what money back in card you all told buy the 09/16/2019

Original review posted by user Sep 15

I cancel the same day I order I need my money back it been 15 day already
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Review
#1654419 Review #1654419 is a subjective opinion of poster.
Pros
  • Value for money
Cons
  • Unable to speak with a live customer service rep
Reason of review
Poor customer service
Loss
$52
Resolved
3.9
Details
Wish - Broken item

Update by user Jun 29

They gave me a refund although it took some time I am satisfied. wish are usually very good and sort out the problem. So happy now

Original review posted by user May 30

Watch arrived with broken face glass
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Review
#1546251 Review #1546251 is a subjective opinion of poster.
Product
Reason of review
Damaged or defective
Resolved
4.8
Details
Wish - Scam from the shop I suppose to get dress from

Update by user Apr 17

Its not

Original review posted by user Apr 17

Hi, i have been waiting for a girls dress for over 10 weeks now and on my wish app it has shown that it was here, so i rang our Australian Post with the tracking number and the man i was talking to said it never was taken to the China post office to be sent to...
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Review
#1516381 Review #1516381 is a subjective opinion of poster.
Reason of review
Order processing issue
Resolved
2.0
Details

Update by user Apr 27

It was NOT resolved! I hit resolved by accident . Wish has not contacted me one time after my 30th time contacting what is suppose to be their customer service, and those are 0 times I did text trying to get my $811.00 refunded I continued getting the same reply over...

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Review
#1501807 Review #1501807 is a subjective opinion of poster.
Reason of review
Order processing issue
Resolved

Resolved: Trying to contact wish since 2 months for defective item.

1.5
Details
My order number: Order #: 5c17e5ff11083721c2da5afb I am trying to contact since 2 months but wish is not providing the refund. I have received a defective item and when I raise the issue they always sent the same response about customer feedback and they never read my complete email or my problem. I wasted my money on such a useless item. Can you help me, please? Thanks
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Review
#1486338 Review #1486338 is a subjective opinion of poster.
Product
Pros
  • Vareity prices
  • Items exactly as described
Cons
  • Custmer support
  • Very poor customer service
  • Your crooked company
Reason of review
Damaged or defective
Loss
$60
Preferred solution
Full refund
Tags
  • liar
  • Online shopping scam
Resolved
2.4
Details
Wish - 2 order made never received
Wish - 2 order made never received

Update by user Feb 15

After multiples attempt without success. by all media.The automated customer services on the site appear available once again from nowhere.

And an message directly in the product said if was received or not and request me an automatic refund. Refund has been received...

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Review
#1470068 Review #1470068 is a subjective opinion of poster.
Pros
  • Diversity of products and low prices
Cons
  • No live representative or in call to resolve issue
  • Automatic message
  • No phone to conatct
Reason of review
Order processing issue
Loss
$30
Tags
  • Automated Messages
  • Automated Phone
  • Terrible Customer Service
  • Refund Issues
  • Automated Emails

Contact Wish Customer Service

Mailing Address:
One Sansome Street, 40th Fl
San Francisco, California 94104
United States
Phone:
(800) 266-0172
All Wish Contacts

Latest Question

Wish Questions
Resolved
5.0
Details

Update by user Jan 11

It was just a security concern and they handled it very well I was able to reorder everything so I'm just glad everything worked out. They wrote me a day or two after I had my issue and they worked pretty fast to ensure the best customer service I'm very glad this...

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Review
#1421836 Review #1421836 is a subjective opinion of poster.
Reason of review
Order processing issue